Your stories – Page 3
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Features and analysisACS creates Raj Aggarwal Trophy to recognise community retailers
The Association of Convenience Stores (ACS) has unveiled a new trophy to mark the legacy of independent retailer Raj Aggarwal.
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Interviews and ProfilesFrom zero to hero: How a closed unit transformed into a 24/7 community hub during lockdown
Speaking at The Convenience Conference, Nisa retailer Tabrez Hussain tells Lumina Intelligence’s Ed Sibley how his Coldharbour Lane store quickly established itself as an essential resource for the local area
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Interviews and ProfilesHow award-winning store owner Ronak Patel is preparing for a second wave
Ronak Patel, who owns three stores in Cambridge, including the Convenience Awards’ Best Large Store Budgens Arbury, is taking staff safety to the next level.
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Features and analysisScotland leads the way in protecting retail staff
A Bill aimed at offering more protection to retail staff has taken a massive step forward in Scotland.
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Features and analysisRetailers preparing for a second lockdown
With regional lockdown restrictions tightening, retailers are preparing for a run on certain products similar to the panic buying situation earlier this year.
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Features and analysisBitter disappointment towards government inaction on worker abuse
The government’s response to a petition urging more protection for shop workers has sparked disappointment and outrage. What’s next for the campaign?
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Interviews and ProfilesForced to use body cameras to protect staff
Attacks on staff have forced Premier Eldred Drive to use body cameras to help protect them.
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Interviews and ProfilesWill Dan Brown bring a ‘fresh vision’ to the SGF?
The Nisa retailer continues to steer through obstacles that the health crisis has inflicted upon his convenience store, but now he’s juggling another role.
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Interviews and ProfilesCJ Lang CEO Colin McLean explains how coronavirus has propelled the group forward
COVID-19 has seen the firm strengthen its supply chain by embracing digital and improving communications
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Interviews and ProfilesCoronavirus: ‘I haven’t had a break in 17 weeks’ says Londis retailer
Atul Sodha of Londis Harefield details how he’s been surviving during the coronavirus
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Interviews and ProfilesHow I’m still keeping my customers safe during lockdown
Simon Biddle runs us through the hygiene and social distancing measures he has maintained to keep customers safe
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Interviews and ProfilesSpar MD Louise Hoste on keeping shelves stocked through the coronavirus pandemic
Spar UK managing director Louise Hoste explains how the group supported retailers in the early days of the lockdown and how it’s adapting its offer to meet changing shopper missions
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Interviews and ProfilesCoronavirus: How Eurospar Mulkerns made food to go work in lockdown
When Mulkerns’ thriving deli counter was forced to close for safety reasons, the team thought outside the box to come up with some lockdown-friendly solutions.
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Interviews and ProfilesTaking care of our community in lockdown
Newry-based Eurospar Mulkerns store manager Aaron and general manager Kelly have ensured that their community can count on them in a crisis
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Interviews and ProfilesStaying open during the coronavirus chaos
Londis Solo Convenience owners Martin and wife Natalie have reshaped their product range and introduced a home delivery service in order to meet the needs of locals in Baillieston, Glasgow
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Interviews and ProfilesHow local suppliers were key to success during coronavirus
Mos has been shopping around and cultivating links with local suppliers to keep shelves full at Family Shopper Broadoak, Ashton-Under-Lyne, and Premier Heyside in Oldham
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Features and analysisWe nearly hit breaking point with home deliveries
Pre lockdown, the store already had an established delivery service, with orders generated by both customer emails and an online portal. But when coronavirus pushed the operation to near breaking point, owner Chris Taylor of Taylors of Tickhill had to simplify his approach
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Features and analysisCoronavirus: How a global emergency transformed one retailer into a philanthropist
Covid-19 has been life-changing for people the world over, but for Premier retailer Tahir Ali, aka Nico, it has been an epiphany, opening his eyes to the needs of local people and inspiring him to become a true community hero
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Interviews and ProfilesHow I coped with cancelled deliveries during the coronavirus pandemic
Oxford-based Mumtaz is having to make numerous trips to the cash & carry to make up for cancelled deliveries and stock shortages at his Best-one store
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Interviews and ProfilesCoping with the pressure of missing staff during lockdown
With only half his workforce remaining, and only half his deliveries arriving, Mitul Patel of Nisa Southend Victoria, Essex, is having to work twice as hard to fill the shelves and ensure hygiene levels are high.
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