If you've got a retail problem, call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk
Considering taking on more staff for the festive rush? Make sure you know your legal obligations
Mash Odedra from Bury St Edmunds is helping raise money for Liam Neathey, who has been diagnosed wth cancer
The failure to recognise a contract transfer has caused excessively high bills for a retailer
Jac Roper hears from a retailer feeling threatened in his own store
Seeing other retailers near you flaunting the laws can be frustrating but there are ways to tackle it
Serge Notay’s experiences with Scottish and Southern Electricity has led to frustration for the retailer
A retailer got in touch with our helpline to complain about Eden Farm deliveries
Subhash Varambhia has outlined his frustration with a lack of action from his local police force when it comes to shoplifting
Retailer Vijay Patel got in touch with a complaint about epay, saying he wants to warn others about just how hard it is to get a deposit back from them
A retailer wanting to know the finer details of the scheme got in touch with our agony aunt Jac Roper
Jac Roper hears from a retailer who has seen a rise in abuse from shoppers
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