Dear Jac
If you've got a retail problem, call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk
Retailer frustration over unpaid compensation for shop theft
Jac Roper hears from a retailer fed up with a lack of follow-through on shop theft.
Slush machine woes continue for retailers
More retailers are experiencing issues with the Frozen Brothers’ service.
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Advertising screen situation continues to trouble retailers
The saga over advertising screens and retailers facing debt collector’s letters rolls on.
Retailer concerns over Smith’s charges
Jac Roper helps a retailer who received a troubling invoice from the news wholesaler
Commission rates continue to frustrate retailers
Retailers continue to be unhappy with commission rates from service providers.
What is being done about illicit tobacco?
Jac Roper hears from a retailer frustrated by a lack of action on illicit tobacco in their area.
Are you up to speed with plastic bag charges?
Jac Roper helps a retailer confused over changes to the plastic bag charge.
Retailer battles cold shoulder from Frozen Brothers over machine maintenance
Jac Roper hears from a retailer struggling to get a response from Frozen Brothers over his Fanta Frozen machine.
Camelot follows through on scratchcard payments
Jac chases up Camelot over delayed payment for old scratchcards.
Retailer confusion over lack of ATM support
Jac attempts to help a retailer having issues with Cashzone.
PayPoint call service changes raises retailer anger
Retailer Gurdev Singh feels that PayPoint’s changing of call rates is a step too far.
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