Dear Jac

If you've got a retail problem, call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk

National Lottery cards

How soon can a retailer re-apply for the National Lottery after being rejected?

Jac Roper helps a retailer looking to work with Allwyn

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Worldpay debacle leaves retailer £150k out of pocket

Jac helps a retailer who was struggling to get money owed from Worldpay

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Retailer shares coffee machine service woes

What happens when you’re not getting the service promised?

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From health and safety to shoplifters

Jac shares an update on a shopworker that had issues with their former employer

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Retailer urges caution on top up terminals

A retailer who was overcharged due to a technology issue struggled to get his money back

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Energy bill contract confusion proves costly for retailer

Jac Roper helps resolve a retailer’s issue with his energy supplier

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Missing rep causes concern for retailer

Jac Roper helps a retailer who hadn’t had a visit from their Nestle in months

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Retailer battles to protect news and magazine customer list

Jac Roper helps a retailer that feels they were duped into giving away their customer list

Booker sign

Retailer takes on Booker over availability

Jac Roper hears from a retailer who has found a dip in retail product availability at their local Booker depot

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Retailer warns about leasing contracts

A retailer who switched from a franchise model to a symbol group found the experiences very different

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Retailer highlights crime at cash and carry

A retailer was targeted in the car park of his cash and carry

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