Responsible Retailing


Suspended jail sentence and £125,000 fine for illicit vape trader

A former trader in Salford has received a suspended jail sentence and ordered to pay £125k after 55,000 counterfeit items were seized

Sunstar Group

Retailer concern that generational ban will harm businesses

A survey, carried out by JTI, revealed that 86% of retailer are concerned about the impact of a generational tobacco ban on their business

Young female vaping

Lack of targeted enforcement fuels youth vaping

New research shows more needs to be done to tackle irresponsible vape traders

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What can you do if another retailer is selling illicit tobacco?

Seeing other retailers near you flaunting the laws can be frustrating but there are ways to tackle it


Over £100,000 of illegal tobacco found in ‘James Bond style’ hiding places

Illegal and potentially dangerous tobacco, worth over £100,000, has been seized from retailers in Dewsbury following a joint operation by West Yorkshire Police and West Yorkshire Trading Standards.


IBVTA warns of ‘uncertain future’ for vape sector unless action is taken

The Independent British Vape Trade Association  has set out five recommendations to tackle key challenges in the vaping sector

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27% of retailers fail vape test purchases

The data was sourced as part of Trading Standards’ Operation Joseph

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88Vape commits to plain packs to reduce appeal to children

The firm behind the move wants other suppliers to follow suit


Laughing gas ban to come into force in November

Those found supplying nitrous oxide could face a sentence of up to 14 years

Marcus Saxton Chair of the IBVTA

Greater enforcement needed to tackle illicit vape trade

The Independent British Vape Trade Association has called for better enforcement to tackle the glut of illicit products on the market and under-age sales

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‘Licensing may be the answer to the vape problem'

Retailers believe that a license to sell vapes could be a viable solution to the issue of illicit sales

Challenge 25 vaping

No room for complacency when it comes to responsible retailing

Retailers are leading the way when it comes to responsibility despite the huge pressure being placed on them, writes James Lowman of the ACS


‘Education is key to a successful vape category’: Phoenix 2 Retail

Phoenix 2 Retail’s Chris Kelly discusses the challenges facing the sector and how retailers can remain responsible

001 Age Proof digital proof of age card from Luciditi

UK’s first PASS-approved digital ID card is set to be trialled in c-stores

The card can be accessed via a smartphone and used to verify age-related sales

Youth Vaping

Government launches consultation on youth access to vape and tobacco products

The consultation seeks views on tackling the issue of youth access to vape and tobacco products


Responsible Retailing Week returns for 2023

Responsible Retailing Week takes place 16-22 October

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Underaged sales: how to stay responsible

Asking for identification can create stressful situations, however there are ways of avoiding conflict.


Strict new measures against tobacco and vape products proposed by PM

The tobacco and vape categories are under fire from the PM

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Retailer fined over £2500 for selling vape to a child

The director of a convenience store in Bicester has been ordered to pay over £2500 for selling an e-cigarette to a 15-year-old.


Superdrug to stop selling single-use vapes

Superdrug is to stop selling single-use vapes due to environmental concerns

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How to be a responsible retailer


How to sell vape products legally in the UK

Confused about what vape products you can sell in your store? 


How to sell fireworks in your store

With Halloween, Diwali and the festive season a key period for fireworks, retailers must be careful to sell them within the correct dates and adhere to safety guidelines for correct storage and sale. 

Proxy purchasing

What support is available to retailers on proxy purchasing?

Proxy purchasing is a challenge for retailers, what advice is out there for store owners?


What you need to know about selling energy drinks

With no legislation on selling energy drinks in place, the pressure is on retailers to be responsible

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How to be a responsible National Lottery retailer

This content is provided by Camelot

With new legislation in effect from 1st October, retailers need to ensure they are preventing sales to under-18s and encouraging healthy play while selling National Lottery Games, says operator Camelot.

Checking ID underage sale

What advice is available to retailers on age-restricted sales?

JTI outlines what retailers need to know and what support is available when it comes to tobacco sales.