Responsible Retailing

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Liverpool c-store slapped with £13,000 fine after severe mice infestation

A Liverpool c-store owner has been fined £13,000 after inspectors discovered a severe rodent infestation, with more than 50 mice caught during its enforced closure

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Lichfield mini-mart forced to close for another three months over illegal cigarettes

 Euro Mini Market has been ordered to close for another three months after it was found selling illegal cigarettes and vapes

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Indie retailers call for age-verification tech in vapes to tackle rising shop crime

A group of 30 leading independent retailers have called for age-verification technology to be built into vaping devices to curb youth access and protect staff

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Portsmouth shop owner jailed for illegal tobacco operation

Three men have been sentenced for running an illegal tobacco operation across two Portsmouth stores

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Sadiq Khan pledges crackdown on retail crime after ‘years of budget cuts’

The mayor of London tells Convenience Store that the Met is “bearing down” on retail crime following “record investment” from London City Hall

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Have Your Say: ‘Responsible retailers need to be supported’

National President of the Federation of Independent Retailers, Hetal Patel, highlights the pressures facing responsible retailers

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Unflavoured nicotine pouch launched by KLAR

Swedish nicotine brand KLAR has launched a new unflavoured nicotine pouch - BLANK

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Crackdown on illicit tobacco and vapes leads to store closures

Trading Standards teams across the UK have cracked down on stores selling illicit tobacco and vape products

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Responsible Retailing Week: Selling energy drinks

The government is proposing a ban on selling high-caffeine energy drinks to children in order to “protect their physical and mental health”

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BAT and Channel Islands Co-op trial age estimation technology

British American Tobacco (BAT) has partnered with The Channel Islands Co-operative Society Limited (Channel Islands Coop) and digital identity solutions provider Yoti to introduce facial age estimation technology in Coop stores

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Licensing scheme proposals cautiously welcomed by industry

The industry has largely welcomed plans for a licensing scheme for retailers as part of the proposed Tobacco and Vapes Bill

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Major illicit tobacco seizure carried out in Oxford

Trading Standards in Oxford have seized almost 20,000 counterfeit and smuggled cigarettes and over 15kg of hand-rolling and waterpipe tobacco from retail premises

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Crackdown on illicit trade is key to tackling youth vaping, not plain packaging

Leading retailers respond to fresh calls for plain packaging on vape products 

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Research calls for plain packaging to reduce vape appeal

Research suggests standardised vape packaging could reduce youth interest without deterring adult smokers from trying cessation products.

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One in five Scottish retailers selling vapes to minors

Test purchases in Scotland reveal concerning levels of illegal vape and tobacco sales to children

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CTSI issues warning after dangerous fake Labubu dolls flood UK market

The Chartered Trading Standards Institute has issued an urgent warning about counterfeit Labubu dolls being sold in UK shops and online

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Priyesh Vekaria criticises police and fire service’s due diligence after ‘heavy-handed raid’

Priyesh Vekaria has criticised the police and fire service’s due diligence following a “heavy-handed raid” at his store, prompted by an anonymous tip-off

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Retailer jailed for 22 months was 'caught red handed' for illegal cigarette sales

Jutyar Jelal Salah has been jailed for 22 months after possessing more than 77,000 illegal cigarettes and 16kg of hand rolling tobacco

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Choking hazard warning issued after loose parts found on fake Labubu dolls

Fake Labubu dolls have been labelled as “potentially dangerous” by Trading Standards due to safety concerns associated with loose parts that may pose a choking hazard to children

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Retailer jailed over selling counterfeit and illegal cigarettes to children

A Trading Standards investigation was sparked by concerns relayed by a tobacco brand representative

How to be a responsible retailer

Fireworks

What if…. I want to sell fireworks?

By

How you should prepare your store before selling fireworks

Proxy purchasing

What support is available to retailers on proxy purchasing?

Proxy purchasing is a challenge for retailers, what advice is out there for store owners?

RRW 2025