Responsible Retailing

Inside a Lincolnshire Co-op food store

Lincolnshire Co-op invests for growth after 'tough year'

New investment programme from Lincolnshire Co-op announced following its annual results

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IGD warns of a shift in traditional shopper behaviours

The IGD urges retailer to note the shift in their shopper dynamics in its latest report

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The National Convenience Show 2026 kicks off today

Today sees the opening of the National Convenience Show in Birmingham

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Shocking scale of UK’s illegal tobacco trade revealed - and where it occurs most

New insight reveals over 2,000 retailers sold non-duty-paid tobacco last year

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JTI test purchasing reveals high illicit trade in Birmingham

Test purchasing carried out by JTI across Birmingham has revealed alarming levels of illegal tobacco sales, with nearly half of independent stores visited found to be selling illicit products, some for as little as £4

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Over 6.3 million vapes and pods thrown away every week despite single-use vape ban

More than 6.3 million vapes and pods are thrown away each week in the UK, according to new research from Material Focus

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ACS launches Decline09 tobacco age verification campaign

The Association of Convenience Stores has launched a new awareness campaign to help retailers prepare for incoming age verification rules that will ban tobacco sales to anyone born in 2009 or later

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Local grocer reflects on 70 years of business in Broughshane

ViVOXTRA retailer James McNeill has been reflecting on seven decades of serving his local community

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Damm UK joins alcohol industry’s main self-regulator

The Portman Group is to welcome Damm UK as its newest full member

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AF Blakemore’s 2025 report ‘shows momentum’ despite 8.1% revenue drop

AF Blakemore has reported its results for the year ended 27 April 2025, revealing the impact of tougher trading conditions on the Spar convenience store operator, but highlighting strategic progress and early signs of recovery.

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Retailers welcome reforms to restore visible neighbourhood policing

Retailers have “strongly welcomed” reforms aimed at restoring visible neighbourhood policing

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Stuart reports 97% compliance with age-restricted deliveries

Last-mile delivery service Stuart achieves over 97% compliance on age-restricted deliveries following the rollout of its new Challenge 25 technology

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New report reveals Christmas confidence boost with 65% spending ’freely’

New report from the IGD reveals a season of contrasts across Christmas 2025

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Scottish retailers call for CCTV funding support from government

The Fed calls for grants to help retailers upgrade security systems as shoplifting increases 57% over 10 years

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Legislation surrounding nicotine pouches will be 'carefully considered'

The government has pledged “careful consideration” when it comes to regulation surrounding nicotine pouches so as to not undo any work on reducing adult smoking rates

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ACS ‘disappointed’ as Met chief calls on retailers to ‘step up’ shoplifting efforts

The ACS expresses disappointment at head of Met Police’s comments telling retailers to ‘step up more’ in tackling shop theft

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Cannabis vapes, a machete and 203,000 illegal cigarettes seized in shop raids

Multi-agency raids in Wellingborough have uncovered a machete, cannabis vapes and more than 203,000 illegal cigarettes, with estimated unpaid duty of £120,000

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Hair salon owner fined £25k for illegal cigarettes sales

A Luton businessman has been fined over £25,000 after he was caught selling illegal cigarettes and counterfeit clothing

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Liverpool c-store slapped with £13,000 fine after severe mice infestation

A Liverpool c-store owner has been fined £13,000 after inspectors discovered a severe rodent infestation, with more than 50 mice caught during its enforced closure

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Lichfield mini-mart forced to close for another three months over illegal cigarettes

 Euro Mini Market has been ordered to close for another three months after it was found selling illegal cigarettes and vapes

How to be a responsible retailer

Fireworks

What if…. I want to sell fireworks?

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How you should prepare your store before selling fireworks

Proxy purchasing

What support is available to retailers on proxy purchasing?

Proxy purchasing is a challenge for retailers, what advice is out there for store owners?

RRW 2025