All Advice Guide articles – Page 2
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Advice GuideHow to cut the carbon footprint of your store
Want to improve your carbon footprint? The government has published advice specifically for retailers to help reduce their environmental impact.
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Advice GuideHow to deal with negative comments and reviews on social media
From daily updates about your business to creating more personalised connections, social media has transformed the way retailers engage with their customer base. But while this ease of interaction brings with it a huge number of benefits, it also leaves retailers exposed to negative comments or reviews.
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Advice GuideHow can you get involved with Independents’ Day UK?
Independents’ Day UK takes place on 3 & 4 July and retailers are being encouraged to get involved.
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Advice GuideHow to spot a fake £50 note
The new polymer £50 has entered circulation in the UK and the Bank of England has listed its security features to prevent fraud.
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Advice GuideHow to set up a successful social media account in five steps
Unsure about social media? Our guide to creating an account will help
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Advice Guide10 reasons to have confidence to attend the UK Food & Drink Shows
William Reed has outlined its plan to ensure that all exhibitors and visitors to the UK Food & Drink Shows have a safe and enjoyable visit.
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Advice GuideWhat is the age restriction on National Lottery games?
Camelot has introduced a new minimum age for all National Lottery games.
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Advice GuideHow to deal with an abusive customer
Retailers and their staff are too often the target for abuse. Do you know how to diffuse a situation or how to report it properly?
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Advice GuideWho should you speak to about your mental health?
Retailers have been working hard to serve their communities, it’s time they took care of themselves.
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Advice GuideHow to keep staff and customers safe during the Covid-19 pandemic
What steps should you be taking to keep your staff and customers as safe as possible?
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Advice GuideHow to make a traffic light system for your store
Itteringham Village Shop in Norfolk has created a low-cost traffic light system to help manage social distancing.
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Advice GuideWhat do retailers need to know ahead of EU Exit?
The UK’s EU Exit transition period is set to end on 31 December, what impact will Brexit have on your business?
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Advice GuideWhat are the face covering rules for Welsh retailers?
Face coverings are now mandatory for staff and customers in stores in Wales, in an attempt to reduce the spread of coronavirus.
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Advice GuideHow to prepare for looming school traffic
Flows of school traffic are set to pour into store aisles come early September. Are you ready?
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Advice GuideRemaining vigilant: how to deal with retail crime
Abuse against shop workers is on the rise and with staff on the front line, what should you do if a member of your team is victim to an attack?
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Advice GuideFace masks: what retailers need to know about the new regulations
Unsure of the regulations on face coverings? The government has published guidance on customers wearing face masks when visiting shops.
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Advice GuideCan convenience stores cash in on the online delivery trend?
Independent retailers have moved quickly to introduce delivery services to their businesses but what’s the point if your customers don’t know about it?
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Advice GuideGoing viral in lockdown: the best examples of c-store social media from around the world
Social media is a powerful tool for an independent retailer looking to engage in their community. But that doesn’t mean you can’t have some fun with it.
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Advice GuideHow to retain customers post-lockdown
Business has never been better but what happens when customers start to drift back to the multiples? How can you keep the shoppers you gained during lockdown?
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Advice GuideGrowing your chilled category in lockdown
Chilled category is on the rise, up 2% year-on-year in covenience (Kantar) and with shoppers flocking to their local shops for more meal solutions, isn’t it time to expand your offering?