All articles by Jac Roper – Page 16
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Dear Jac
Seeing off the competition
Just because they are cheaper than you doesn’t mean you must suffer
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Dear Jac
Providing for your staff
If you haven’t done so already, you will soon have to put a pension plan in place…
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Dear Jac
Great news about Londis lately...but not quite this time
Not everyone gets on with the online ordering
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Dear Jac
There’s a relief – but rather thin on the ground
What we need is a network of relief retailers so you can all have stress-free breaks
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Dear JacJust doing a job
I must put in a good word for Camelot - a service that most retailers have been keen to provide
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Dear Jac
Tra-la, it’s double trouble
Once again I must repeat that, if you play a radio in your store, you need both a PRS and a PPL licence. I know this is a bit like telling an off-licensee that (s)he needs one licence to sell beer and another one to sell whisky but there you go.
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Dear Jac
Raffle query baffles us all
You’re fed up with retailing and want out. No takers on the ‘for sale’ front, so can you raffle off your premises? This question was posed by Khalid Khawaja and I asked in this column (C-Store, July 22) whether anyone had successfully disposed of their business in this manner
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Dear Jac
Go where the buck stops: the top
Kirit Ved, who runs Ved’s News in Stoke Newington, keeps an eye on his property because, as I reported some time ago, his local council had him in court and made him change his shopfront in keeping with its listed building status even though Kirit…
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Dear Jac
Bill and Ben...a point of law
My caller wishes to remain anonymous, purely from shyness I think. I’ll call him Ben since the story features the Old Bill. Ben is very polite. He says: “A gentleman called yesterday quite early. He told my dad, ‘You sold me a Tuesday copy of my…
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Dear Jac
Can you raffle off a store?
Khalid Khawaja is fed up with several aspects of retailing and wants out. He doesn’t think he’ll get much for the store so he wondered if he could raffle it off in the same way that some people have raffled their houses.
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Dear Jac
You must give as good as you get
I’m sure retailers stuck in leasing arrangements with finance companies over failed photocopy firm Lanwall will be pleased to know that I have heard from Pam Hoffman, who campaigned on behalf of retailers for years, winning many judgements against Lanwall.
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Dear Jac
A crippling court case
Can anybody out there help in this case? It is shocking and for obvious reasons my caller remains anonymous. A customer came into his store in Manchester a while ago and wanted to sign for purchases of less than a fiver. The retailer explained that…
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Dear Jac
The checks for online betting
John Smith has been pondering the role of the internet in the sale of lottery tickets to the under-aged. He writes from Rockland St Mary PO in Norfolk: “We had a visit from Camelot with one of their underage testers just before the lottery closed at 7.30pm.
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Dear Jac
You must shop around when it comes to insurance
Joyce Wade rang from her shop in Ipswich to enquire whether others had complained about huge hikes in their annual insurance premium.
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Dear Jac
Another load of rubbish
I’ve had another complaint about rubbish collection company PHS Wastetech, which appears to operate much like utilities companies in that it has a rolling contract which runs in 12-month cycles. It renews your contract from the anniversary date whether you agree to it or not
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Dear Jac
Dear Jac: Tune in and pay the piper
Vivek Bhakta writes from Sharoe Green to ask what the score is with music licences: "I am a Londis retailer in Preston, Lancashire. I wish to play music (only the radio) in my shop. Kindly suggest what licence I need to go for. I believe...
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Dear Jac
Dear Jac: Just pick up the paperwork!
Robert Gordon, financial controller of JG Ross Bakers which runs four convenience stores and 21 bake shops in Aberdeenshire, got in touch to air his frustration with Payzone. The group are with Barclaycard, terminal-wise, but last October...
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Dear JacDear Jac: Those blooming debts
The debt collectors are now threatening Flowerfete retailers on behalf of the liquidators KSA Recovery. Fresh Bouquets Ltd, t/a Flowerfete, went into voluntary creditors’ liquidation on February 18, leaving a number of retailers in the lurch on…