All Dear Jac articles
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Dear Jac
Retailer warns against contract trap
Jac Roper shares Ritesh Rai’s story about getting caught up in lengthy contracts
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Dear Jac
Check what you’re signing when it comes to business rates
Jac Roper hears from a retailer who learned a tough lesson in contracts
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Dear Jac
How soon can a retailer re-apply for the National Lottery after being rejected?
Jac Roper helps a retailer looking to work with Allwyn
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Dear Jac
Worldpay debacle leaves retailer £150k out of pocket
Jac helps a retailer who was struggling to get money owed from Worldpay
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Dear Jac
Retailer shares coffee machine service woes
What happens when you’re not getting the service promised?
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Dear Jac
From health and safety to shoplifters
Jac shares an update on a shopworker that had issues with their former employer
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Dear Jac
Retailer urges caution on top up terminals
A retailer who was overcharged due to a technology issue struggled to get his money back
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Dear Jac
Energy bill contract confusion proves costly for retailer
Jac Roper helps resolve a retailer’s issue with his energy supplier
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Dear Jac
Missing rep causes concern for retailer
Jac Roper helps a retailer who hadn’t had a visit from their Nestle in months
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Dear Jac
Retailer battles to protect news and magazine customer list
Jac Roper helps a retailer that feels they were duped into giving away their customer list
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Dear Jac
Retailer takes on Booker over availability
Jac Roper hears from a retailer who has found a dip in retail product availability at their local Booker depot
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Dear Jac
Retailer warns about leasing contracts
A retailer who switched from a franchise model to a symbol group found the experiences very different
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Dear Jac
Retailer highlights crime at cash and carry
A retailer was targeted in the car park of his cash and carry
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Dear Jac
Are you being asked to pay by mobile phone in your depot?
Is it safe to pay at the cash and carry with your mobile phone?
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Dear Jac
Retailer highlights importance of checking outers
A retailer got in touch with Jac regarding missing products in sealed boxes
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Dear Jac
Scratchcard issue raised by retailer
Bhavin Patel got in touch with Jac Roper over scratchcards sent by National Lottery operator Allwyn
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Dear Jac
Retailer criticises effectiveness of PCC role
Subhash Varambhia questions the value of PCCs
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Dear Jac
Lack of support from Uber Eats frustrates retailer
Jac Roper looks to help a store that was removed from Uber Eats’ listings
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Dear Jac
What coffee machines are available for your store?
Jac Roper looks at the coffee machine options available to retailers
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Dear Jac
Retailer frustration over National Lottery bonds
A retailer is at odds with Camelot over his security bond