All articles by Jac Roper – Page 13
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Dear JacHow to survive when PayPoint goes down
A recent PayPoint outage caused chaos with retailers unable to process transactions. Jac hears from a retailer with a possible solution.
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Dear JacWhich buying group should you join?
Jac Roper weighs up the pros and cons of several buying groups
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Dear JacBooker under fire over availability concerns
Several retailers have contacted Jac Roper over availability issues.
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Dear JacLockdown and licensing…what are the rules?
A Nottingham retailer is confused about which restrictions should be followed - local or national?
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Dear JacHaving a problem with bank notes?
Jac Roper helps a retailer having some trouble with their ATM.
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Dear JacHow are Christmas prices from your wholesaler looking?
Jac Roper hears from retailers upset over festive prices compared to the high street.
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Dear JacCouldn’t Philip Morris afford £290 in goodwill?
A retailer looking to claim money earned in a promotion gets in touch with Jac Roper
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Dear JacIs there a minimum spend rule on the acceptance of cards?
Dear Jac helps a retailer being threatened by a customer over minimum spend on card payments.
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Dear JacPost Office under fire for leavers’ payments
Looking to leave the Post Office family? Jac Roper speaks to a retailer who is finding it difficult
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Dear JacCan I refuse cash in my store?
The cash versus card debate takes an ugly turn as one retailer considers banning it from his store.
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Dear JacWhat’s the cost of virtual events?
Jac Roper hears from a Nisa retailer unhappy about having to pay for the virtual exhibition.
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Dear JacAre you losing customers to your wholesaler?
Feel like the wholesalers are cutting you out by allowing non-retail customers in? Dear Jac discovers that you’re not the only one.
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Dear JacBeware of business rates cowboys
Jac issues a warning to retailers tempted by cold callers offering business rates savings.
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Dear JacMasks versus visors, sanitising stations, screens and floor markings
Retailers have expressed confusion about staff wearing visors - Dear Jac attempts to get to the bottom of it.
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Dear JacMore retailers fed up with ATM issues
Jac Roper helps another retailer struggling to get results from an ATM provider.
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Dear JacNeed merchandising advice for your store?
Jac Roper helps a retailer who wants to upgrade his merchandising.
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Dear JacWhy did it take six months to remove an ATM machine?
A retailer had to go to extreme measures to get an ATM removed from his store. Dear Jac reports.
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Dear JacIs this news wholesaler a modern day Dick Turpin?
Our resident agony aunt Jac Roper has been fielding calls from retailers unhappy with Smiths News’ service.
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Dear JacWhat’s the minimum number of newspapers you have to sell to remain viable?
Dear Jac speaks to a retailer who is fed up with how his supplier is treating him.
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Dear JacWhat can you do about Londis allocations?
Dear Jac speaks to a retailer who is upset about how Londis is treating him.