All Dear Jac articles – Page 14
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Dear Jac
Why aren't there clearer guides to CCTV data rules?
Ways to prevent falling foul of these new protection regs…
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Dear Jac
Do you handle parcels? And do you keep tabs?
One retailer has started double-checking and doesn’t like the results…
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Dear Jac
Every little helps?
When you have four stores and you join a symbol group you rather expect them to bring the goods to you…
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Dear Jac
When it comes to chargebacks, the retailer is the fall guy
Is there somewhere official one can complain about the unfairness?…
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Dear Jac
In 15 years they never had a problem with the National Lottery
Then there was three months of fighting over Scratchcards returns…
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Dear Jac
And here's another complaint: different retailer, same wholesaler
Why was the driver making decisions about the contents of the tote?…
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Dear Jac
Shop around
In mid-July I wrote about the issues Colin Steadman had with Worldpay and its increased costs of processing cards…
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Dear Jac
This being written in a heatwave when sometimes tempers are short
Riot weather they call it. But what if you’ve got a customer who is crazed all the time?…
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Dear Jac
If you do home news delivery do you get paid more?
As they say in some circles, every little helps…
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Dear Jac
Revenue stream
Ajmer Johal’s store, GB Newsagent in London’s Kentish Town, used to have its water supplied by Thames Water…
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Dear Jac
Calling all hole-in-the-wall retailers regarding rates
How many of you have settled out of court?…
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Dear Jac
Sometimes it takes a bit of time before things get sorted
The main thing is that it does get sorted in the end…
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Dear Jac
Sometimes there's just no way round the middle man
And of course it adds another level of cost…
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Dear Jac
Costly bit of kit
I’ve speculated before on the price of cash machines and wondered how many times retailers have to suffer ATM breakdowns before their equipment is replaced.
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Dear Jac
Was he or wasn't he owed some sizeable rewards?
This is a very confusing dispute that seems to be digging itself into a hole…
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Dear Jac
If you scratch the surface there do seem to be some faults
An automated system is supposed to keep the National Lottery running smoothly…
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Dear Jac
Just for a change...we're dispensing some really good news
And believe it or not it happens to be on the tobacco front…