All articles by Jac Roper – Page 9
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Dear JacHow to decide on a home delivery partner
Jac Roper breaks down the various home delivery partners available to retailers.
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Dear JacNew book on the Horizon Post Office scandal published
Journalist Nick Wallis has written a book detailing the saga surrounding the Post Office’s Horizon system.
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Dear JacScratchcard returns continue to frustrate retailers
Another retailer has spoken out about returning expired Scratchcards.
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Dear JacBooker's minimum order policy causes confusion
A retailer based in the West Country feels the minimum order for deliveries for stores is unfair compared to other businesses.
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Dear JacCan a retailer leave PayPoint without a penalty?
Jac helps a retailer struggling to move on from PayPoint.
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Dear JacWhat are the rules on offering the National Lottery?
Confused about eligibilty for offering National Lottery? Jac helps a retailer unsure about why they can’t have it in their store.
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Dear JacKeeping tabs on your PayPoint account
A retailer continues to struggle with their PayPoint contract.
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Dear JacMedia screen issue stretches beyond convenience retailing
The media screen situation continues to impact small businesses.
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Dear JacWhat happens when you don't return unused scratchcards?
Jac helps a retailer upset over a bill from Camelot for not returning scratchcards.
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Dear JacWhen social media gets out of hand for a retailer
Jac Roper witnesses a retailer under fire on social media.
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Dear JacCoping with insurance conundrums
Jac Roper hears from a retailer who is faced with insurance issues following two burglaries at their store.
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Dear JacHow do I register with a parcel company?
Want to get on the parcel services platform? Jac provides the starting point for you.
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Dear JacWhat should you do if you receive a fine from your water company?
Jac Roper helps out a retailer faced with a confusing bill from his water provider.
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Dear JacCamelot clears up application confusion
A retailer was losing patience with the National Lottery application process.
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Dear JacWhat’s the secret to staying invested in convenience?
Jac Roper hears from a retailer who finds keeping their margins strong a challenge.
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Dear JacFrozzy’s customers left out in the cold
The company supplies frozen yogurt for dogs however retailers are unhappy with the lack of support.
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Dear JacRetailer frustration over refusal to wear face masks
Delivery drivers refusing to wear face coverings causes concern for a retailer.
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Dear JacRetailer gives up on newspaper supplier dispute
A retailer leaving the industry gives up on getting a refund from their newspaper supplier.
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Dear JacStaffing issues at cash & carry depot disappoint retailer
Jac Roper hears from a retailer unhappy with the service he received at the cash & carry
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Dear JacHow do you organise stock taking?
Retailers contact Jac Roper looking for stock taking advice.