Dear Jac – Page 10
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Dear JacFrozzy’s customers left out in the cold
The company supplies frozen yogurt for dogs however retailers are unhappy with the lack of support.
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Dear JacRetailer frustration over refusal to wear face masks
Delivery drivers refusing to wear face coverings causes concern for a retailer.
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Dear JacRetailer gives up on newspaper supplier dispute
A retailer leaving the industry gives up on getting a refund from their newspaper supplier.
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Dear JacStaffing issues at cash & carry depot disappoint retailer
Jac Roper hears from a retailer unhappy with the service he received at the cash & carry
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Dear JacHow do you organise stock taking?
Retailers contact Jac Roper looking for stock taking advice.
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Dear JacMissing loyalty points vex retailer
Jac hears from a retailer in a battle with Mondelez over missing loyalty points.
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Dear JacRetailer confusion over National Lottery application process
Jac helps Camelot and a retailer sort out a communication issue over a National Lottery application.
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Dear JacRetailer frustration over unpaid compensation for shop theft
Jac Roper hears from a retailer fed up with a lack of follow-through on shop theft.
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Dear JacSlush machine woes continue for retailers
More retailers are experiencing issues with the Frozen Brothers’ service.
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Dear JacAdvertising screen situation continues to trouble retailers
The saga over advertising screens and retailers facing debt collector’s letters rolls on.
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Dear JacRetailer concerns over Smith’s charges
Jac Roper helps a retailer who received a troubling invoice from the news wholesaler
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Dear JacCommission rates continue to frustrate retailers
Retailers continue to be unhappy with commission rates from service providers.
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Dear JacWhat is being done about illicit tobacco?
Jac Roper hears from a retailer frustrated by a lack of action on illicit tobacco in their area.
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Dear JacAre you up to speed with plastic bag charges?
Jac Roper helps a retailer confused over changes to the plastic bag charge.
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Dear JacRetailer battles cold shoulder from Frozen Brothers over machine maintenance
Jac Roper hears from a retailer struggling to get a response from Frozen Brothers over his Fanta Frozen machine.
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Dear JacCamelot follows through on scratchcard payments
Jac chases up Camelot over delayed payment for old scratchcards.
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Dear JacRetailer confusion over lack of ATM support
Jac attempts to help a retailer having issues with Cashzone.
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Dear JacPayPoint call service changes raises retailer anger
Retailer Gurdev Singh feels that PayPoint’s changing of call rates is a step too far.
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Dear JacWhat if a nearby store is already offering parcel services?
Jac tries to help a retailer who has plenty of competition when it comes to parcel collection services.
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Dear JacLack of support from Booker causes confusion for retailer
Jac hears from a retailer who is feeling left out in the cold by Booker.