Dear Jac
If you've got a retail problem, call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk
Retailer urges caution on top up terminals
A retailer who was overcharged due to a technology issue struggled to get his money back
Energy bill contract confusion proves costly for retailer
Jac Roper helps resolve a retailer’s issue with his energy supplier
Missing rep causes concern for retailer
Jac Roper helps a retailer who hadn’t had a visit from their Nestle in months
Retailer battles to protect news and magazine customer list
Jac Roper helps a retailer that feels they were duped into giving away their customer list
Retailer takes on Booker over availability
Jac Roper hears from a retailer who has found a dip in retail product availability at their local Booker depot
Retailer warns about leasing contracts
A retailer who switched from a franchise model to a symbol group found the experiences very different
Retailer highlights crime at cash and carry
A retailer was targeted in the car park of his cash and carry
Are you being asked to pay by mobile phone in your depot?
Is it safe to pay at the cash and carry with your mobile phone?
Retailer highlights importance of checking outers
A retailer got in touch with Jac regarding missing products in sealed boxes
Scratchcard issue raised by retailer
Bhavin Patel got in touch with Jac Roper over scratchcards sent by National Lottery operator Allwyn
Retailer criticises effectiveness of PCC role
Subhash Varambhia questions the value of PCCs
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