Dear Jac

If you've got a retail problem, call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk

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Retailer criticises effectiveness of PCC role

Subhash Varambhia questions the value of PCCs

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Lack of support from Uber Eats frustrates retailer

Jac Roper looks to help a store that was removed from Uber Eats’ listings

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What coffee machines are available for your store?

Jac Roper looks at the coffee machine options available to retailers

National Lottery

Retailer frustration over National Lottery bonds

A retailer is at odds with Camelot over his security bond

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Is putting stock behind Perspex the answer to shoplifting?

Jac Roper hears reports of stores having to put stock behind barriers to protect it

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Retailer in dispute with EDF over energy usage

Sukhbinder Singh and EDF Energy are at odds over energy usage at his store

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What are the rules on seasonal staff?

Considering taking on more staff for the festive rush? Make sure you know your legal obligations

Mash Odedra

Retailer raises £1,300 for local boy

Mash Odedra from Bury St Edmunds is helping raise money for Liam Neathey, who has been diagnosed wth cancer

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Energy supply dispute causing high bills

The failure to recognise a contract transfer has caused excessively high bills for a retailer

Welcome Co-op

Is investment in crime prevention paying off?

Jac Roper hears from a retailer feeling threatened in his own store

Spensley_body_cam_ illicit tobacco

What can you do if another retailer is selling illicit tobacco?

Seeing other retailers near you flaunting the laws can be frustrating but there are ways to tackle it

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