Latest from Dear Jac
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Dear Jac
Retailer urges caution on top up terminals
A retailer who was overcharged due to a technology issue struggled to get his money back
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Dear Jac
Energy bill contract confusion proves costly for retailer
Jac Roper helps resolve a retailer’s issue with his energy supplier
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Dear Jac
Missing rep causes concern for retailer
Jac Roper helps a retailer who hadn’t had a visit from their Nestle in months
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Dear Jac
Retailer battles to protect news and magazine customer list
Jac Roper helps a retailer that feels they were duped into giving away their customer list
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Dear Jac
Retailer takes on Booker over availability
Jac Roper hears from a retailer who has found a dip in retail product availability at their local Booker depot
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Dear Jac
Retailer warns about leasing contracts
A retailer who switched from a franchise model to a symbol group found the experiences very different
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Dear Jac
Retailer highlights crime at cash and carry
A retailer was targeted in the car park of his cash and carry
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Dear Jac
Are you being asked to pay by mobile phone in your depot?
Is it safe to pay at the cash and carry with your mobile phone?
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Dear Jac
Retailer highlights importance of checking outers
A retailer got in touch with Jac regarding missing products in sealed boxes
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Dear Jac
Scratchcard issue raised by retailer
Bhavin Patel got in touch with Jac Roper over scratchcards sent by National Lottery operator Allwyn
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Dear Jac
Retailer criticises effectiveness of PCC role
Subhash Varambhia questions the value of PCCs
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Dear Jac
Lack of support from Uber Eats frustrates retailer
Jac Roper looks to help a store that was removed from Uber Eats’ listings
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Dear Jac
What coffee machines are available for your store?
Jac Roper looks at the coffee machine options available to retailers
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Dear Jac
Retailer frustration over National Lottery bonds
A retailer is at odds with Camelot over his security bond
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Dear Jac
Is putting stock behind Perspex the answer to shoplifting?
Jac Roper hears reports of stores having to put stock behind barriers to protect it
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Dear Jac
Retailer in dispute with EDF over energy usage
Sukhbinder Singh and EDF Energy are at odds over energy usage at his store
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Dear Jac
What are the rules on seasonal staff?
Considering taking on more staff for the festive rush? Make sure you know your legal obligations
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Dear Jac
Retailer raises £1,300 for local boy
Mash Odedra from Bury St Edmunds is helping raise money for Liam Neathey, who has been diagnosed wth cancer
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Dear Jac
Energy supply dispute causing high bills
The failure to recognise a contract transfer has caused excessively high bills for a retailer
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Dear Jac
Is investment in crime prevention paying off?
Jac Roper hears from a retailer feeling threatened in his own store