Dear Jac – Page 9
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Dear Jac
What happens when you don't return unused scratchcards?
Jac helps a retailer upset over a bill from Camelot for not returning scratchcards.
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Dear Jac
When social media gets out of hand for a retailer
Jac Roper witnesses a retailer under fire on social media.
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Dear Jac
Coping with insurance conundrums
Jac Roper hears from a retailer who is faced with insurance issues following two burglaries at their store.
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Dear Jac
How do I register with a parcel company?
Want to get on the parcel services platform? Jac provides the starting point for you.
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Dear Jac
What should you do if you receive a fine from your water company?
Jac Roper helps out a retailer faced with a confusing bill from his water provider.
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Dear Jac
Camelot clears up application confusion
A retailer was losing patience with the National Lottery application process.
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Dear Jac
What’s the secret to staying invested in convenience?
Jac Roper hears from a retailer who finds keeping their margins strong a challenge.
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Dear Jac
Frozzy’s customers left out in the cold
The company supplies frozen yogurt for dogs however retailers are unhappy with the lack of support.
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Dear Jac
Retailer frustration over refusal to wear face masks
Delivery drivers refusing to wear face coverings causes concern for a retailer.
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Dear Jac
Retailer gives up on newspaper supplier dispute
A retailer leaving the industry gives up on getting a refund from their newspaper supplier.
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Dear Jac
Staffing issues at cash & carry depot disappoint retailer
Jac Roper hears from a retailer unhappy with the service he received at the cash & carry
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Dear Jac
How do you organise stock taking?
Retailers contact Jac Roper looking for stock taking advice.
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Dear Jac
Missing loyalty points vex retailer
Jac hears from a retailer in a battle with Mondelez over missing loyalty points.
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Dear Jac
Retailer confusion over National Lottery application process
Jac helps Camelot and a retailer sort out a communication issue over a National Lottery application.
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Dear Jac
Retailer frustration over unpaid compensation for shop theft
Jac Roper hears from a retailer fed up with a lack of follow-through on shop theft.
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Dear Jac
Slush machine woes continue for retailers
More retailers are experiencing issues with the Frozen Brothers’ service.
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Dear Jac
Advertising screen situation continues to trouble retailers
The saga over advertising screens and retailers facing debt collector’s letters rolls on.
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Dear Jac
Retailer concerns over Smith’s charges
Jac Roper helps a retailer who received a troubling invoice from the news wholesaler
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Dear Jac
Commission rates continue to frustrate retailers
Retailers continue to be unhappy with commission rates from service providers.
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Dear Jac
What is being done about illicit tobacco?
Jac Roper hears from a retailer frustrated by a lack of action on illicit tobacco in their area.