Latest ShopSafe insight and analysis – Page 21
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News
Retailers urged to be tougher on face coverings
Retailers have been advised to be more proactive in encouraging staff and customers to wear face coverings.
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Awards
Three Convenience Award winners reveal what it takes to make it to the top of your game
A panel of award-winning retailers share the recipe for success at the Convenience Conference.
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News
Post Office CEO Nick Read sets out measures to regain postmaster trust
Measures include a non-executive role for a postmaster on the board and a £2m investment in creating 100 area managers to support postmasters
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Dear Jac
Masks versus visors, sanitising stations, screens and floor markings
Retailers have expressed confusion about staff wearing visors - Dear Jac attempts to get to the bottom of it.
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Features and analysis
Retail industry appeals for shop worker protection
The retail industry has made yet another appeal for more support for staff against violence and abuse.
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Opinion
How convenience can emerge from coronavirus even stronger
What have been the key learnings from the first six months of the pandemic and what’s next? James Lowman of the ACS looks at the positives.
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Features and analysis
How has face covering guidance changed in England?
Retail staff in stores in England are required to wear face coverings to help prevent the spread of coronavirus.
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Opinion
The fight to protect shopworkers isn’t over yet
The government’s repsonse to the USDAW shopworker protection petition has been disappointing but there’s still more we can all do.
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Features and analysis
ACS Local Shops Report: How has coronavirus changed the sector?
Lockdown has changed the retail sector but what has been the impact on convenience?
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News
Convenience store sector generates £44.7bn in sales
The convenience sector generated £44.7bn in sales over the last year, with two-thirds of stores reporting an increase in sales during lockdown.
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News
BRC lobbies MPs to support retail workers
The British Retail Consortium (BRC) has launched the Shopworkers’ Protection Pledge to help curb abuse against staff and has urged MPs to support it.
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Features and analysis
Younger shoppers turning to convenience stores
The coronavirus pandemic has led to more younger shoppers visiting convenience stores. But what can you do to keep them?
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Features and analysis
Will shoppers remain loyal to convenience after lockdown?
Are the convenience customers gained through lockdown moving back to the major multiples now restrictions are easing? We commissioned a survey to find out.
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News
Pandemic sales to double convenience sector growth
Growth in convenience stores in 2020 is set to double that of the previous year, according to Mintel research.
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Features and analysis
Is poor social distancing guidance keeping customers away from your store?
A new survey has revealed what measures are needed to make shoppers feel confident. So what did it find?
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Features and analysis
Time to take action on crimes against shop workers
The lack of government action on verbal and physical abuse against shop workers has prompted USDAW to launch a petition demanding stronger legislation.
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Features and analysis
Unmasked retail staff putting off customers, says survey
Research conducted in town centres across the UK has found that the failure of retail staff to wear masks is preventing customers returning to shops.
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Opinion
Where should I place my CCTV cameras?
Parkview Retail director Richard Inglis on where to put your CCTV cameras for maximum effectiveness.
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Features and analysis
Store owners share their post-lockdown priorities
With lockdown restrictions loosening, the previously relentless demand on c-stores has eased a little and retailers can now think about other areas of their business.