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All Disputes articles – Page 23
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Dear Jac
Dear Jac: Charging for those charge cards
Recent complaints over onerous bank and credit card charges have prompted several responses.
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Dear Jac
Dear Jac: Storm clouds on the Horizon
BBC Wales has revealed new evidence to support ex-subpostmasters who blamed glitches in their Horizon computer system for lost livelihoods and prison sentences
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Dear Jac
Dear Jac: Shouldn’t practice make perfect?
Mid-August brought in two complaints in a row about news wholesaler Smiths News.
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Dear Jac
Dear Jac: Insult to injury from the bank
On the rather popular subject of bank charges, Kevin Jones emailed from Shotton Lane Stores in Deeside, Clwyd.
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Dear Jac
Dear Jac: We’re generating footfall here
As expected the PayZone piece regarding minimum transaction penalties in my last column generated some 'footfall' of its own.
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Dear Jac
Dear Jac: The ‘Horrors of Retailing’ Awards
At the moment the twin winners are the Post Office and its Horizon system and the Bank of Scotland (BoS) and its leasing arrangements for photocopiers supplied by Lanwall.
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Dear Jac
Dear Jac: And while on the subject of banks…
Nigel Dowdney at Stalham, Norfolk, has seen his A&L (Santander) bank charges for paying in rise from 12.5p to 60p per £100. "That's another £5K a year off my bottom line," he says. "I used to be able to negotiate and now I'm told I'm too small...
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Dear Jac
Dear Jac: Is there such a thing as no risk?
As if news wholesaler Dawson News didn't have enough clouds hanging over it, now retailers have complained about Tactic Games.
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Dear Jac
Dear Jac: Railroading the retailers off their pitch
Hurendra Bhatt, who has run a kiosk outside Highbury & Islington underground for the past 20 years, is being screwed by Network Rail.
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Dear Jac
Dear Jac: Stamp theft is a sticky situation
You would think you could trust the Post Office to deliver Royal Mail books of stamps to your shop safely, wouldn't you? I mean if they can't do it, who can?
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Dear Jac
Dear Jac: This is rich - a lease agreement for a non-existent copier
Dina Jethwa sent me a copy of an email sent to Bank of Scotland (HBoS) regarding a lease rental agreement for an Infotec photocopier that she doesn't even have.
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Dear Jac
Dear Jac: How much money, and for how much work?
Sukhvinder Kaur and her husband Dhesi Jaswinder have been having a serious barney with business transfer agents RTA.
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Dear Jac
Dear Jac: A powerful case study
Complaints concerning energy companies are beginning to rival the number of hot dinners I've had.
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Dear Jac
Dear Jac: Who owns newspapers?
A bit more on newspaper wholesalers and whether they have the right to shred copies that you didn't manage to return in time and for which you receive no credit.
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Dear Jac
Dear Jac: On power - and the Post Office
Christine Donnelly, from Great Milton Post Office and Stores, Oxfordshire, has responded via email to two separate pieces I wrote.
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Dear Jac
Dear Jac: Rights and wrongs of unwanted mags
A thoroughly fed-up Alan Davies called from The Corner Store at Morriston in Swansea to ask who owns the magazines you pay your wholesaler for.
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Dear Jac
Dear Jac: Retailer and supplier are Poles apart
The great Polish food rush, which saw many stores stocking up on foreign flavoured meats and pickles to cater for the incoming workers from Poland, is over.
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Dear Jac
Dear Jac: You need the energy to fight your corner
Raju Sachdev wrote from Ashton-Under-Lyne to say that his business was with E4B until it went into administration.
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Dear Jac
Dear Jac: Customers don't always carry cash these days
Not a week goes by without receiving a complaint about Payzone.