All Disputes articles – Page 19
-
Dear Jac
Sweeteners will help to sway shelf space
Ali Seedat admits to being a bit of a haggler - he’s got everything from cheaper car insurance to extremely competitive telecom rates that way.
-
Dear Jac
Penalty shoot out with the bank
Do you bank with Santander? If so, have a close look at any direct debits timed in the first half of February.
-
Dear Jac
Hacked off at phone bill
They do say that you cannot please everyone, and since this story concerns a news wholesaler I might add that you can hardly ever please anyone.
-
Dear Jac
No such thing as a free (or even cheap) bank?
Hitendra Patel, who runs a Costcutter in Harold Hill in Essex, has poo-pooed PayPoint’s claims in my last column of having negotiated special rates for agents banking with Barclays (15p per £100).
-
Dear Jac
Special treatment for Tesco?
Hands up those of you who think that any new Tesco Express will automatically get the National Lottery. Oh, I see quite a few of you.
-
Dear Jac
Making a point about credit card charges
I had a call from a retailer who requested anonymity. He had a list of gripes about PayPoint, but his main one…
-
Dear Jac
Not the reviving cuppa he expected
You’ll note I didn’t name the company. This is because Andrew didn’t come back to me with some necessary details in order for me to confront the firm.
-
Dear Jac
Do you copy? It's a shrinking market
One of the benefits of trading in London’s Drury Lane is that, aside from the artsy-prancey-dancey types you get as customers…
-
Dear Jac
At the last ditch - negotiate
Courts are home turf for lawyers, unlike debt collectors who prefer the smash and grab side-street approach.
-
Dear Jac
Two pieces of good news
Good news piece number one: Angie Patel, who runs a sub post office in Perivale, Middlesex, has ‘won’ her Lanwall/photocopy/finance case, in that it was thrown out.
-
Dear Jac
FYI: How to rate your appeal
This bit is designed to add to your overall general retail knowledge, just in case.
-
Dear Jac
How to do the quickstep
The Press Distribution Forum has published a three-step guide to making a complaint.
-
Dear Jac
Finding the energy to fight
Thirteen-and-a-half grand may be just a blip on the balance sheet for energy firm EDF, but it was one helluva back bill for Jas Dhesi when he switched to EON.
-
Dear Jac
When duty calls...
Had a look at your old booze stock lately? If you haven’t then I’ve got a timely reminder from Rav Garcha.
-
Dear Jac
Vorsprung durch technik
Not that I’ve been saving them up, but I have a raft of complaints about news wholesalers and if you are wondering about the headline, read on.
-
Dear Jac
Between a rock and a hard place
Ashok Pandya and PayPoint are at loggerheads. Many of you will be familiar with this scenario.
-
Dear Jac
An appealing case
As you’ve no doubt been reading lately, business rates appear to take only one direction: up.
-
Dear Jac
And another thing...
Many newsagents complain about lack of choice in the market but, as I see it at the moment, if there were to be a choice it would be Hobson’s choice
-
Dear Jac
They just won’t let you quit
“Retirement is wonderful,” said Marion Lowe, who emailed from Swanbourne Stores & Post Office. Marion got in touch when she read my report on Unicom and its contractual contortions.