As far as the photocopy victims are concerned, the BoS appears both unreachable and untouchable. The bank has distanced itself via third-party arrangements and retailers tell me they cannot reach either Lanwall or European Standard Leasing. And by the way, BoS, it is a really nice touch to charge your victims £15 per threatening letter.
Keith Palmer, who runs a Spar in Crowlas, near Penzance, Cornwall, says: "I tried reasoning with BoS's legal and liaison department and got absolutely nowhere."
He advises: "Hang on to your machines, though. You have to cut your losses."
Sometimes this column feels like a candle in the wind.