All How to... guides articles – Page 2
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Advice GuideHow to cut the carbon footprint of your store
Want to improve your carbon footprint? The government has published advice specifically for retailers to help reduce their environmental impact.
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Advice GuideHow to deal with negative comments and reviews on social media
From daily updates about your business to creating more personalised connections, social media has transformed the way retailers engage with their customer base. But while this ease of interaction brings with it a huge number of benefits, it also leaves retailers exposed to negative comments or reviews.
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Advice GuideHow can you get involved with Independents’ Day UK?
Independents’ Day UK takes place on 3 & 4 July and retailers are being encouraged to get involved.
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Advice GuideHow to spot a fake £50 note
The new polymer £50 has entered circulation in the UK and the Bank of England has listed its security features to prevent fraud.
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Advice GuideHow to set up a successful social media account in five steps
Unsure about social media? Our guide to creating an account will help
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Promotional FeatureHow to choose a delivery partner for your store
Looking to branch into home delivery but not sure who you should be working with? Here are the questions you should be asking.
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Advice GuideWhat is the age restriction on National Lottery games?
Camelot has introduced a new minimum age for all National Lottery games.
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Advice GuideHow to deal with an abusive customer
Retailers and their staff are too often the target for abuse. Do you know how to diffuse a situation or how to report it properly?
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Features and analysisCreating an online offering in convenience: Striking the right balance
Introducing online is a great way to grow sales and help your community but it’s vital to go about it in the right way.
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Advice GuideWho should you speak to about your mental health?
Retailers have been working hard to serve their communities, it’s time they took care of themselves.
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Advice GuideHow to keep staff and customers safe during the Covid-19 pandemic
What steps should you be taking to keep your staff and customers as safe as possible?
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Features and analysisWhat happens if a staff member won’t get a Covid-19 vaccine?
The Covid-19 vaccine is being rolled out by the NHS but what happens if a staff member doesn’t want to take it?
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Advice GuideHow to make a traffic light system for your store
Itteringham Village Shop in Norfolk has created a low-cost traffic light system to help manage social distancing.
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OpinionHow to improve your operating efficiencies
Richard Inglis of Parkview Retail discusses how he’s changed procedures at the store to improve efficiencies.
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Advice GuideHow to prepare for looming school traffic
Flows of school traffic are set to pour into store aisles come early September. Are you ready?
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Advice GuideCan convenience stores cash in on the online delivery trend?
Independent retailers have moved quickly to introduce delivery services to their businesses but what’s the point if your customers don’t know about it?
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Advice GuideHow to retain customers post-lockdown
Business has never been better but what happens when customers start to drift back to the multiples? How can you keep the shoppers you gained during lockdown?
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Features and analysisDisabled shoppers: How to be open to everyone
Challenging your assumptions about disability and better meeting the needs of disabled shoppers makes ethical and financial sense.
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Products In DepthHow to make craft work
Craft beers and cider may be a fast-changing category, but it’s worth doing the leg work to ensure you cash in on its growing following
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Features and analysisHow to turn a healthy profit
Our c-store champions are working hard to cater to shoppers who want healthy food and drink. Here are their top tips.
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