Nisa has partnered with industry charity GroceryAid to help increase awareness of the resources on offer.
As part of the initiative, all Nisa symbol stores are now being provided GroceryAid point of sale material to display in back offices and spaces dedicated to shop staff.
GroceryAid material has also been added to Nisa’s induction packs, meaning all new Nisa retailers can be made aware of the support available to them via GroceryAid when they start trading with the group.
Nisa retail development manager covering southern Scotland Matthew Howie is the GroceryAid lead for Nisa and a member of the Grocery Aid Scotland committee.
“Adding this support for partners is a real step change for us and it demonstrates the value we place on Nisa partners and their wellbeing,” he said. “As independent retailers many partners don’t have obvious support for their wellbeing, but GroceryAid exists to provide that and it’s really important that as a symbol group, we share with them the tools that are available and at their disposal.”
As well as providing guidance and advice materials to directly to partners, staff can read about GroceryAid in the monthly partner facing Consortium magazine and digital signposting is being made available via the Nisa order capture system, to ensure retailers can easily navigate to the charity site and access the support.
“GroceryAid is a really underutilised tool that we want our partners to be aware of. We work in a diverse industry where you will have many different people with different outlooks on life,” added Howie. “Some people will bottle it up, some will be open and ask for advice. So, it’s about building that relationship with our partners so they feel they can reach out and speak about it.”
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