All Staff articles
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Features and AnalysisRetail industry joins together to launch ShopKind campaign
The #ShopKind campaign is urging the public to treat retail staff with respect.
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Features and Analysis
Government called on to expand home testing to convenience stores
The government has been called on to expand home testing to include local shops.
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Advice Guide
How to deal with an abusive customer
Retailers and their staff are too often the target for abuse. Do you know how to diffuse a situation or how to report it properly?
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Features and Analysis
Heroes of Lockdown: a year in review
We look back at some of the key national and sector happenings that hit the headlines since the first lockdown.
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Interviews and Profiles
Heroes of Lockdown: Barbara Clements, Spar Preston Road, Weymouth
A superb range of fresh produce, good availability and a bespoke delivery service have propelled Spar Preston Road forward.
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Features and Analysis
More customers wearing face coverings in stores
Better adherence to face covering guidance amongst customers has been reported in the convenience channel.
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Features and Analysis
Abuse against shop workers rises during pandemic
USDAW research has found that 88% of shop workers suffered verbal abuse during 2020.
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Opinion
What does the Amazon Fresh opening mean for UK convenience?
Professor of Marketing at Surrey University and convenience sector expert Sabine Benoit looks at the fallout of Amazon Fresh.
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Features and Analysis
Scottish retailers urged to report all crimes
The Scottish retail sector has launched a new campaign urging store owners and staff to report all crimes.
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Features and Analysis
Budget 2021: What does it mean for you?
The Business Rates holiday was extended until June 2021 as part of this year’s Budget.
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Advice Guide
What support is available to you and your staff?
GroceryAid offers a variety of support lines to help retailers and their staff.
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News
Nisa retailer Amrit Pahal to donate PPE worth £30,000
Nisa retailer Amrit Pahal is to donate £30,000 worth of PPE after being let down by a government procurement team.
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Interviews and Profiles
Nisa retailer beats life-threatening illness to make his store a success
Richard and Lynn Kent took over Nisa Evington, Leicester almost three years ago and are finally seeing their plans realised.
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Opinion
The Spending Review and what it means for convenience
The government’s Spending Review 2020 had some interesting repercussions for retailers. James Lowman of the Association of Convenience Stores outlined its impact.
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Features and Analysis
Spending Review 2020: how does it impact retailers?
The government has unveiled its Spending Review for 2020. What does this mean for convenience retailers?
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Features and Analysis
Co-op launches night shift worker campaign
The Co-op has launched a new report to highlight night shift workers whose mental and physical health may be at risk.
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Features and Analysis
Abuse against shopworkers increases during pandemic
Covid-19 has led to a rise in incidents of abuse against shopworkers, according to an USDAW study.
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Features and Analysis
How I solved my recruitment dilemma by taking on an apprentice
Mos Patel is hoping to nurture a role model employee at his Family Shopper Broadoak store in Ashton-Under-Lyne.
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Features and Analysis
Bitter disappointment towards government inaction on worker abuse
The government’s response to a petition urging more protection for shop workers has sparked disappointment and outrage. What’s next for the campaign?
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Interviews and Profiles
Forced to use body cameras to protect staff
Attacks on staff have forced Premier Eldred Drive to use body cameras to help protect them.
