All Staff articles
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Features and AnalysisACS publishes customer service guidance
The Everyone Welcome Guide provides advice on how to provide a welcoming environment for all customers
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Features and Analysis
Midcounties Co-op invests £1m in crime prevention measures
The group has created a dedicated Safe Stores team within the Society and is rolling out state-of-the-art technology
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Features and Analysis
New shopworker protection law given Royal Assent
The Police, Crime, Sentencing and Courts Act received Royal Assent on 28 April
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Features and Analysis
Time to make a positive change on mental health
Retailers need to prioritise their mental health
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Advice Guide
What support is available to you and your staff?
GroceryAid offers a variety of support lines to help retailers and their staff
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Features and Analysis
ACS launches People Hub employment resource for members
The package will help support effective staff recruitment, retention and progression
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Advice Guide
How to retain staff at your store
Finding staff in convenience is tough but keeping them can just as hard. We look at ways to help you keep staff happy at your store
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Features and Analysis
Scotmid sponsors Menopause Festival
Scotmid has been announced as a prime sponsor of the world’s only Menopause Festival, #FlushFest2022
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Features and Analysis
ACS calls on retailers to participate in National Living Wage survey
Retailers’ views will form part of the ACS submission to the Low Pay Commission
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Features and Analysis
Co-op launches menopause support guide for managers
The group is sharing the menopause support guide to other businesses free of charge
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Features and Analysis
‘Energy market is broken’: leading Scottish politician warns of imbalance in sector
Anas Sarwar MSP said businesses are vulnearable to the rise in energy prices
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Features and Analysis
Government research highlights link between pandemic and rising crime
Nearly half (46%) of retailers saw an increase in levels of violence and assault during the first year of the pandemic
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Features and Analysis
The Retail Trust launches anti-harassment certification
The charity has joined forces with law firm Foot Anstey to create the certification
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Awards
How to write an award-winning entry for your store
Top tips to set you apart from the competition for The Convenience Awards 2022
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Interviews and Profiles
Brownlies of Biggar to change hands
Owners Donna and Bruce Morgan want to enjoy some time with their family after two busy years
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Features and Analysis
Store Group adds to management team
Mital Morar’s Store Group has appointed a new COO and CFO to help with expansion plans
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Features and Analysis
Are safety screens here to stay?
Safety screens were introduced as a temporary measure but with a £10m investment across the sector, could they become a permanent fixture in stores?
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Features and Analysis
Usdaw staff survey highlights lack of faith in reporting crime
61% of respondents said they were not confident that reporting abuse, threats and violence will make a difference
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Features and Analysis
Retail crime scheme success in West Midlands
The scheme is a partnership between police, rehabilitation centres and retailers
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Features and Analysis
Government highlights role of local shops in tackling loneliness
The Department for Digital, Culture, Media & Sport (DCMS) has highlighted the role of local shops in tackling loneliness
