All Staff articles
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News
Nisa retailer Amrit Pahal to donate PPE worth £30,000
Nisa retailer Amrit Pahal is to donate £30,000 worth of PPE after being let down by a government procurement team.
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Interviews and Profiles
Nisa retailer beats life-threatening illness to make his store a success
Richard and Lynn Kent took over Nisa Evington, Leicester almost three years ago and are finally seeing their plans realised.
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Opinion
The Spending Review and what it means for convenience
The government’s Spending Review 2020 had some interesting repercussions for retailers. James Lowman of the Association of Convenience Stores outlined its impact.
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Features and Analysis
Spending Review 2020: how does it impact retailers?
The government has unveiled its Spending Review for 2020. What does this mean for convenience retailers?
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Features and Analysis
Co-op launches night shift worker campaign
The Co-op has launched a new report to highlight night shift workers whose mental and physical health may be at risk.
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Features and Analysis
Abuse against shopworkers increases during pandemic
Covid-19 has led to a rise in incidents of abuse against shopworkers, according to an USDAW study.
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Features and Analysis
How I solved my recruitment dilemma by taking on an apprentice
Mos Patel is hoping to nurture a role model employee at his Family Shopper Broadoak store in Ashton-Under-Lyne.
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Features and Analysis
Bitter disappointment towards government inaction on worker abuse
The government’s response to a petition urging more protection for shop workers has sparked disappointment and outrage. What’s next for the campaign?
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Interviews and Profiles
Forced to use body cameras to protect staff
Attacks on staff have forced Premier Eldred Drive to use body cameras to help protect them.
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Features and Analysis
ACS Local Shops Report: How has coronavirus changed the sector?
Lockdown has changed the retail sector but what has been the impact on convenience?
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Features and Analysis
Unmasked retail staff putting off customers, says survey
Research conducted in town centres across the UK has found that the failure of retail staff to wear masks is preventing customers returning to shops.
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Features and Analysis
Store owners share their post-lockdown priorities
With lockdown restrictions loosening, the previously relentless demand on c-stores has eased a little and retailers can now think about other areas of their business.
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Interviews and Profiles
How I’m still keeping my customers safe during lockdown
Simon Biddle runs us through the hygiene and social distancing measures he has maintained to keep customers safe
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News
USDAW urges minimum wage of at least £10 per hour
Retail workers trade union USDAW has called for the National Minimum Wage to be increased to £10 per hour.
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News
BP to pay store staff the Real Living Wage
BP has decided to adopt the Real Living Wage (RLW) for all of its directly-employed UK retail staff.
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Dear Jac
An important clause
I had a very interesting query from Ron Letcher who trades as a Londis in the West Country. He asks: “What is the law on smoking if your policy is no smoking? I have two members who constantly break our rules.”
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News
Coronavirus: Government confirms c-store workers with symptoms can get tested
Essential workers in England, including convenience store employees, are now eligible for coronavirus testing if they have symptoms or live with someone who has symptoms.
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News
Coronavirus: Retailers welcome furlough scheme amid sustained demand for goods
Convenience stores across the country have welcomed the launch of the government’s new Coronavirus Job Retention Scheme which went live on 20 April.
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Advice Guide
Coronavirus: Eight ways to manage staff anxiety
Daniel Frohwein, inner leadership coach, and former head coach & team leader at Thornton’s Budgens in Belsize Park, London, offers advice on how to keep staff feeling calm, positive and valued in times of uncertainty.
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News
Retail industry continues to shed jobs as challenges stack up
The number of retail workers fell by 1.8% year on year in the last quarter of 2019, as stores continued to struggle against a rising tide of challenges, new figures from the British Retail Consortium (BRC) show.