MJ’s Go Local Extra retailer Jai explains how lockdown provided an opportunity to expand his chilled offering, attracting and retaining new customers.
Convenience stores accounted for 14.7% of all UK grocery sales in the past four weeks to 14 June, according to new market share data from Kantar.
Business has never been better but what happens when customers start to drift back to the multiples? How can you keep the shoppers you gained during lockdown?
Chilled category is on the rise, up 2% year-on-year in covenience (Kantar) and with shoppers flocking to their local shops for more meal solutions, isn’t it time to expand your offering?
USDAW general secretary Paddy Lillis discusses staff safety in convenience stores.
Retail director of Sodexo Dev Dhillon shares insights on how store owners can retain customers coming out of lockdown.
Bruce and Donna Morgan of Brownlies of Biggar in South Lanarkshire discuss how they’ve helped vulnerable people in the local area during lockdown.
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