Convenience Store Advice

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Retailers are working to eradicate violence from the sector

USDAW general secretary Paddy Lillis discusses staff safety in convenience stores.

‘Our chilled range has already grown 160%’

MJ’s Go Local Extra retailer Jai explains how lockdown provided an opportunity to expand his chilled offering, attracting and retaining new customers.

‘Time for retailers to be brave and bold’

Retail director of Sodexo Dev Dhillon shares insights on how store owners can retain customers coming out of lockdown.

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Coronavirus: Bruce and Donna Morgan discuss reaching out to the community

Bruce and Donna Morgan of Brownlies of Biggar in South Lanarkshire discuss how they’ve helped vulnerable people in the local area during lockdown.

Coronavirus: insight from CCEP into how shopper behaviour has changed in lockdown

This content is provided by Coca-Cola European Partners

Field Sales Director Ali Adderley explains how shoppers are looking for affordable treats like sparkling soft drinks, in larger packs to enjoy at home – and the role PMPs have to support this

Coronavirus: Anita Nye reveals the lasting impact of customer violence and the positives that lift her

Premier Eldred Drive store manager Anita Nye discusses how a customer attack has affected her in the long-term, and how she and her team are managing to stay positive and operate efficiently during lockdown.

Coronavirus: C-Store Champion Sunder Sandher shares his key lockdown learnings and advice

The owner of One Stop Leamington Spa in Warwickshire reveals emerging shopper trends and how he has adapted to them

Coronavirus: Lockdown sends Jonathan James on a rollercoaster of highs and lows

The owner of James Convenience Retail explains how some of his 54 stores are thriving, while others have had to close, and makes predictions on how coronavirus will shape the future of the sector

Coronavirus: C-Store Champion Julian Taylor-Green’s new store has a baptism of fire

Having opened a second store just six weeks before the UK went into lockdown, Julian and his team went into overdrive to ensure the business remained operational

Coronavirus video: C-Store Champion Richard Inglis is in survival mode

Parkview Retail director Richard Inglis tells C-Store how slow trading has forced him to make considerable cutbacks and close one of his city-based stores in order to stay afloat

Coronavirus: Harris Aslam assesses the impact

The owner of Eros retail, which comprises eight convenience stores in Scotland, discusses the impact coronavirus has had on customers and staff

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7 things you need to know about home cooking

Convenience Store finds out what effect lockdown has had on the nation’s home cooking behaviours

Next Generation Retail

Spar Holmer Green’s Jason Sichel (pictured right) discusses the changes he is making since taking over the store from father Peter (pictured left)

Investment plans for 2020

Four C-Store Champions discuss their investment plans for 2020 - including food to go, staff training, delivery solutions and new stores.

Costcutter Chislehurst, Kent

Anil Patel recently reopened his Costcutter store following a transformative three-month refit. He talks to C-Store about the impact the flagship store has had on sales.

David’s Kitchen, Kirkcaldy

Scottish c-store retailer David’s Kitchen recently opened a third site, in Kirkcaldy. Managing director Keith Fernie takes C-Store on a tour.

Co-op On the Go, America Square, London

The Co-op Group is trialling a new On the Go format in London, as it increasingly competes with food to go outlets in urban areas.

Cofresh extends snacking offer with Street Food range

Convenience Store senior reporter Ieuan Hughes looks at two new products from Indian snacking brand Cofresh.

Ferrero supports convenience retailers during Diwali

Convenience Store’s Sarah Britton explains how Ferrero is supporting small stores this Diwali.

Premier Foods gets summer ready with new launches

Convenience Store senior reporter Ieuan Hughes looks at three new products from Premier Foods’ Mr Kipling and Loyd Grossman brands.

Mondelēz releases sleighful of Cadbury NPD for Christmas

Convenience Store features editor Sarah Britton looks inside Cadbury UK’s Santa sack.

Costcutter Cockshut Hill, Sheldon

Rekha Godhania discusses the success of her Costcutter store, which was one of the symbol group’s first Shopper First concept sites when it opened in 2017.