Still on the subject of PayPoint, here's another little wrinkle which doesn't help. Dee Patel rang from Newnham Stores in Northampton to say that some of his customers have been telling him that BT is now charging its domestic customers an extra £4.50 per bill if they pay by any other method than direct debit. He says NTL and Virgin Media are charging £2. (Of course, it's presented to consumers as a 'discount' option.) "All three of these use PayPoint as one of their payment options,"
says Dee.
"Yet these companies are doing their upmost to divert footfall to the banks where it's free of charge," he adds, "and without any penalties."
It is, of course, ironic that one of PayPoint's stated missions in life is to promote footfall.