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Jac Roper
Jac Roper is editor for Convenience Store's Dear Jac column.
Contact info
- Tel:
- 02085 029775
- Email:
- jac@roper-biz.co.uk
FeaturesThe true hell of the Post Office Horizon scandal
Glitches in the Post Office’s Horizon accounting system – the phantom that haunted the 500+ subpostmasters for 20 years – have been hammered by the court. This is the story from one of the many caught up in the scandal.
- Dear Jac
This triple whammy has knocked the sector for six
The living wage, business rates, plain packaging…and all at once…
- Dear Jac
Missing payments can certainly add up
Failed direct debits will cost you dear with many suppliers
- Dear Jac
Seeing off the competition
Just because they are cheaper than you doesn’t mean you must suffer
- Dear Jac
Providing for your staff
If you haven’t done so already, you will soon have to put a pension plan in place…
- Dear Jac
Great news about Londis lately...but not quite this time
Not everyone gets on with the online ordering
- Dear Jac
There’s a relief – but rather thin on the ground
What we need is a network of relief retailers so you can all have stress-free breaks
- Dear Jac
Just doing a job
I must put in a good word for Camelot - a service that most retailers have been keen to provide
- Dear Jac
Tra-la, it’s double trouble
Once again I must repeat that, if you play a radio in your store, you need both a PRS and a PPL licence. I know this is a bit like telling an off-licensee that (s)he needs one licence to sell beer and another one to sell whisky but there you go.
- Dear Jac
Raffle query baffles us all
You’re fed up with retailing and want out. No takers on the ‘for sale’ front, so can you raffle off your premises? This question was posed by Khalid Khawaja and I asked in this column (C-Store, July 22) whether anyone had successfully disposed of their business in this manner
- Dear Jac
Bill and Ben...a point of law
My caller wishes to remain anonymous, purely from shyness I think. I’ll call him Ben since the story features the Old Bill. Ben is very polite. He says: “A gentleman called yesterday quite early. He told my dad, ‘You sold me a Tuesday copy of my…
- Dear Jac
Go where the buck stops: the top
Kirit Ved, who runs Ved’s News in Stoke Newington, keeps an eye on his property because, as I reported some time ago, his local council had him in court and made him change his shopfront in keeping with its listed building status even though Kirit…
- Dear Jac
Another load of rubbish
I’ve had another complaint about rubbish collection company PHS Wastetech, which appears to operate much like utilities companies in that it has a rolling contract which runs in 12-month cycles. It renews your contract from the anniversary date whether you agree to it or not
- Dear Jac
A crippling court case
Can anybody out there help in this case? It is shocking and for obvious reasons my caller remains anonymous. A customer came into his store in Manchester a while ago and wanted to sign for purchases of less than a fiver. The retailer explained that…
- Dear Jac
The checks for online betting
John Smith has been pondering the role of the internet in the sale of lottery tickets to the under-aged. He writes from Rockland St Mary PO in Norfolk: “We had a visit from Camelot with one of their underage testers just before the lottery closed at 7.30pm.
