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Jac Roper
Jac Roper is editor for Convenience Store's Dear Jac column. If you've got a retail problem, call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk.
Contact info
- Tel:
- 02085 029775
- Email:
- jac@roper-biz.co.uk
- Dear Jac
Retailer urges caution on top up terminals
A retailer who was overcharged due to a technology issue struggled to get his money back
- Dear Jac
Energy bill contract confusion proves costly for retailer
Jac Roper helps resolve a retailer’s issue with his energy supplier
- Dear Jac
Retailer battles to protect news and magazine customer list
Jac Roper helps a retailer that feels they were duped into giving away their customer list
- Dear Jac
Retailer takes on Booker over availability
Jac Roper hears from a retailer who has found a dip in retail product availability at their local Booker depot
- Dear Jac
Retailer warns about leasing contracts
A retailer who switched from a franchise model to a symbol group found the experiences very different
- Dear Jac
Retailer highlights crime at cash and carry
A retailer was targeted in the car park of his cash and carry
- Dear Jac
Are you being asked to pay by mobile phone in your depot?
Is it safe to pay at the cash and carry with your mobile phone?
- Dear Jac
Retailer highlights importance of checking outers
A retailer got in touch with Jac regarding missing products in sealed boxes
- Dear Jac
Scratchcard issue raised by retailer
Bhavin Patel got in touch with Jac Roper over scratchcards sent by National Lottery operator Allwyn
- Dear Jac
Lack of support from Uber Eats frustrates retailer
Jac Roper looks to help a store that was removed from Uber Eats’ listings
- Dear Jac
What coffee machines are available for your store?
Jac Roper looks at the coffee machine options available to retailers
- Dear Jac
Retailer frustration over National Lottery bonds
A retailer is at odds with Camelot over his security bond
- Dear Jac
Is putting stock behind Perspex the answer to shoplifting?
Jac Roper hears reports of stores having to put stock behind barriers to protect it
- Dear Jac
Retailer in dispute with EDF over energy usage
Sukhbinder Singh and EDF Energy are at odds over energy usage at his store
- Dear Jac
What are the rules on seasonal staff?
Considering taking on more staff for the festive rush? Make sure you know your legal obligations
- Dear Jac
Retailer raises £1,300 for local boy
Mash Odedra from Bury St Edmunds is helping raise money for Liam Neathey, who has been diagnosed wth cancer
- Dear Jac
Energy supply dispute causing high bills
The failure to recognise a contract transfer has caused excessively high bills for a retailer
- Dear Jac
Is investment in crime prevention paying off?
Jac Roper hears from a retailer feeling threatened in his own store
- Dear Jac
What can you do if another retailer is selling illicit tobacco?
Seeing other retailers near you flaunting the laws can be frustrating but there are ways to tackle it