Jac Roper

Jac Roper is editor for Convenience Store's Dear Jac column.

Contact info

Tel:
02085 029775
Email:
jac@roper-biz.co.uk
  • Dear Jac

    This triple whammy has knocked the sector for six

    2017-05-16T00:00:00

    The living wage, business rates, plain packaging…and all at once…

  • Dear Jac card fraud
    Dear Jac

    A single clue

    2015-08-14T17:46:00

    Pay attention at the back – this is a good warning

  • Dear Jac

    Missing payments can certainly add up

    2015-08-14T17:33:00

    Failed direct debits will cost you dear with many suppliers

  • Dear Jac

    Sunday bloody Sunday

    2015-08-14T17:32:00

    Here we go again – what do you think?

  • Dear Jac

    Everybody has terms and conditions...

    2015-08-14T17:31:00

    …sometimes where you least expect them…

  • Dear Jac

    And some good news

    2015-08-14T17:30:00

    They do say no news is good news

  • Dear Jac

    Seeing off the competition

    2015-08-14T17:29:00

    Just because they are cheaper than you doesn’t mean you must suffer

  • Dear Jac

    Providing for your staff

    2015-08-04T13:13:00

    If you haven’t done so already, you will soon have to put a pension plan in place…

  • Dear Jac

    Great news about Londis lately...but not quite this time

    2015-08-04T13:10:00

    Not everyone gets on with the online ordering

  • Dear Jac

    Was there a gentlemen's agreement in place?

    2015-08-04T12:46:00

    If so, one of them isn’t playing by the rules…

  • Dear Jac

    There’s a relief – but rather thin on the ground

    2015-08-03T18:54:00

    What we need is a network of relief retailers so you can all have stress-free breaks

  • Dear Jac: Just doing a job
    Dear Jac

    Just doing a job

    2015-08-03T18:52:00

    I must put in a good word for Camelot - a service that most retailers have been keen to provide

  • Dear Jac

    Tra-la, it’s double trouble

    2011-10-14T00:00:00

    Once again I must repeat that, if you play a radio in your store, you need both a PRS and a PPL licence. I know this is a bit like telling an off-licensee that (s)he needs one licence to sell beer and another one to sell whisky but there you go.

  • Dear Jac

    Raffle query baffles us all

    2011-08-22T00:00:00

    You’re fed up with retailing and want out. No takers on the ‘for sale’ front, so can you raffle off your premises? This question was posed by Khalid Khawaja and I asked in this column (C-Store, July 22) whether anyone had successfully disposed of their business in this manner

  • Dear Jac

    Bill and Ben...a point of law

    2011-08-07T00:00:00

    My caller wishes to remain anonymous, purely from shyness I think. I’ll call him Ben since the story features the Old Bill. Ben is very polite. He says: “A gentleman called yesterday quite early. He told my dad, ‘You sold me a Tuesday copy of my…

  • Dear Jac

    Go where the buck stops: the top

    2011-08-07T00:00:00

    Kirit Ved, who runs Ved’s News in Stoke Newington, keeps an eye on his property because, as I reported some time ago, his local council had him in court and made him change his shopfront in keeping with its listed building status even though Kirit…

  • Dear Jac

    Another load of rubbish

    2011-07-22T00:00:00

    I’ve had another complaint about rubbish collection company PHS Wastetech, which appears to operate much like utilities companies in that it has a rolling contract which runs in 12-month cycles. It renews your contract from the anniversary date whether you agree to it or not

  • Dear Jac

    A crippling court case

    2011-07-22T00:00:00

    Can anybody out there help in this case? It is shocking and for obvious reasons my caller remains anonymous. A customer came into his store in Manchester a while ago and wanted to sign for purchases of less than a fiver. The retailer explained that…

  • Dear Jac

    The checks for online betting

    2011-07-22T00:00:00

    John Smith has been pondering the role of the internet in the sale of lottery tickets to the under-aged. He writes from Rockland St Mary PO in Norfolk: “We had a visit from Camelot with one of their underage testers just before the lottery closed at 7.30pm.

  • Dear Jac

    You must give as good as you get

    2011-07-22T00:00:00

    I’m sure retailers stuck in leasing arrangements with finance companies over failed photocopy firm Lanwall will be pleased to know that I have heard from Pam Hoffman, who campaigned on behalf of retailers for years, winning many judgements against Lanwall.

More by Jac Roper