Jac Roper
Jac Roper is editor for Convenience Store's Dear Jac column. If you've got a retail problem, call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk.
Contact info
- Tel:
- 02085 029775
- Email:
- jac@roper-biz.co.uk
Dear JacRetailer accused of stealing from sales rep
What happens when a rep accuses you of stealing stock?
- Dear Jac
Commerical rates confusion situation rumbles on
Subhas Patel believes he paid commercial rates when he shouldn’t have had to
- Dear Jac
Retailer clashes with Nisa over delivery costs
Jac Roper hears from a Nisa retailer that is fed up with delivery charges and wants out
- Dear Jac
Who can help with business insurance cover?
Looking for business insurance? Jac Roper looks at the options available to retailers
- Dear Jac
Is it worth getting a Post Office?
Jac Roper helps a retailer considering the addition of a Post Office to their store
- Dear Jac
Lengthy roadworks cost retailer £24,000 of profit
A retailer’s business has been badly hit by roadworks that have gone on for six months
- Dear Jac
Ceasing of benefits contracts concerns subpostmasters
The Post Office’s contract for tax credits and child benefit payments has ended prompting concerns from subpostmasters
- Dear Jac
Retailer warning issued on Elavon accounts
Raja Razzaq has warned retailers to keep a close eye on their Elavon accounts
- Dear Jac
ATM removal costs hit retailer hard
A retailer closing his business is hit with additional costs
- Dear Jac
Nisa imposes new rules on its retailer forum content
A retailer claims that any criticism of Nisa/Co-op is being removed from the Nisa forum
- Dear Jac
Can I leave PayPoint without paying a fee?
A retailer who doesn’t want to stick with PayPoint is having trouble getting out of his contract
- Dear Jac
Fix cash machine commission issue demands retailer
Shifting charges and commissions have caused Parmjit Somal to call on Cardtronics to take action
- Dear Jac
Confusion for retailer over commercial rates responsibility
Commercial rates and who is responsible for them has caused issues for a retailer
- Dear Jac
Test purchase situation leads to retailer leaving Camelot
A National Lottery test purchase situation turned ugly between a retailer and the mystery shopper
- Dear Jac
Costcutter media fee causes retailer upset
Jac Roper hears from a retailer who was still being charged by Costcutter despite having left them nearly a year prior
- Dear Jac
Booker click & collect charges cause retailer confusion
Retailers are calling for clarity on click & collect charges which Booker introduced earlier this month
- Dear Jac
Retailers speak to MP about Booker delivery charges
Andrew and Paul Shepherd have written to their MP about Booker’s introduction of delivery charges
- Dear Jac
PayPoint resolves ATM charges issue
A retailer in Macclesfield had an issue with PayPoint over charges for his ATM machine
- Dear Jac
Reward scheme confusion hits retailer
A retailer in Leicester struggled with two reward schemes
