Jac Roper
Jac Roper is editor for Convenience Store's Dear Jac column. If you've got a retail problem, call Jac on 020 8502 9775 or email: jac@roper-biz.co.uk.
Contact info
- Tel:
- 02085 029775
- Email:
- jac@roper-biz.co.uk
Dear JacHow soon can a retailer re-apply for the National Lottery after being rejected?
Jac Roper helps a retailer looking to work with Allwyn
Dear JacWorldpay debacle leaves retailer £150k out of pocket
Jac helps a retailer who was struggling to get money owed from Worldpay
Dear JacRetailer shares coffee machine service woes
What happens when you’re not getting the service promised?
Dear JacFrom health and safety to shoplifters
Jac shares an update on a shopworker that had issues with their former employer
Dear JacRetailer urges caution on top up terminals
A retailer who was overcharged due to a technology issue struggled to get his money back
Dear JacEnergy bill contract confusion proves costly for retailer
Jac Roper helps resolve a retailer’s issue with his energy supplier
Dear JacRetailer battles to protect news and magazine customer list
Jac Roper helps a retailer that feels they were duped into giving away their customer list
Dear JacRetailer takes on Booker over availability
Jac Roper hears from a retailer who has found a dip in retail product availability at their local Booker depot
Dear JacRetailer warns about leasing contracts
A retailer who switched from a franchise model to a symbol group found the experiences very different
Dear JacRetailer highlights crime at cash and carry
A retailer was targeted in the car park of his cash and carry
Dear JacAre you being asked to pay by mobile phone in your depot?
Is it safe to pay at the cash and carry with your mobile phone?
Dear JacRetailer highlights importance of checking outers
A retailer got in touch with Jac regarding missing products in sealed boxes
Dear JacScratchcard issue raised by retailer
Bhavin Patel got in touch with Jac Roper over scratchcards sent by National Lottery operator Allwyn
Dear JacLack of support from Uber Eats frustrates retailer
Jac Roper looks to help a store that was removed from Uber Eats’ listings
Dear JacWhat coffee machines are available for your store?
Jac Roper looks at the coffee machine options available to retailers
Dear JacRetailer frustration over National Lottery bonds
A retailer is at odds with Camelot over his security bond
Dear JacIs putting stock behind Perspex the answer to shoplifting?
Jac Roper hears reports of stores having to put stock behind barriers to protect it
Dear JacRetailer in dispute with EDF over energy usage
Sukhbinder Singh and EDF Energy are at odds over energy usage at his store
Dear JacWhat are the rules on seasonal staff?
Considering taking on more staff for the festive rush? Make sure you know your legal obligations