KitKat Campaign August 2023

Nestle is communicating KitKat’s ’Have a Break’ message with a new Tech Frustrations campaign.

Whether it’s weird security questions, remembering passwords or being added to yet another WhatsApp group, KitKat is encouraging people to take a break from unhelpful tech as it launches a global campaign made up of long-form and short-form video, as well as standalone assets.

The hero video contrasts the old with the new, bringing to life a modern tech problem in a medieval setting in a humorous way that fans familiar with the brand will recognise.

“Password? Have you forgotten? What was your first pet’s middle name? What’s your favourite kind of rock?” asks the guard at the drawbridge. The knight, waiting at the entrance struggles to answer the questions, but after pausing to eat a KitKat, she adopts a renewed perspective and remembers the password.

The Tech Frustrations campaign will be seen on TV and Broadcast Video on demand, on digital channels such as YouTube, Meta platforms and TikTok and out of home. It will run until the end of November 2023.

KitKat senior brand manager, Stephanie Scales, said: “At KitKat, we’ve been championing breaks for over 85 years, and our new campaign is no exception. In today’s fast-paced world, we all face constant demands to do more and be more, which is why taking a break is more important than ever.

“Through this campaign, we want to encourage people to step away from their tech frustrations, take a moment to reflect and reset and come back with a renewed perspective.”

The iconic tagline ‘Have a Break, Have a KitKat’ was coined in 1958 by the advertising agency J Walter Thompson, and today is widely recognised around the world - KitKat is sold in 88 countries worldwide.