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Businesses must have the right to challenge unfair rating assessments, says James Lowman.
C-stores should cater for the rapidly increasing number of shoppers that consider themselves to have food intolerances, says HIM’s Ruth Cousins.
If there is a theme for this year it could be ‘do it yourself’, writes editor David Rees.
Despite all of the technology at their fingertips, surprisingly it’s younger shoppers who respond most positively to leaflets.
James wants to hear from you about your experiences of dealing with the banks.
Raaj has opted for a new symbol group ahead of his store expansion.
Here’s some quick wins to ensure you’re making the most out of the festive footfall driving occasion.
SGF chief executive Pete Cheema hails a new Cross-Party Group on independent convenience stores.
There are winners and losers in the business rates revaluation, but James is fighting for reform.
What we are doing at Premier Whitstone is simply reacting to the way people eat and live their lives today.
With the food-to-go market set to increase by an average of 4.4% over the next three years, this is the time for retailers to cement their offering to their shoppers.
Convenience Retailer of the Year Scott Graham reveals the difference winning has made to his Aberdeenshire-based business.
Rome may not have been built in a day, but they were laying bricks every hour, says retailer Raaj Chandarana.
Rising wage costs are resulting in falling staff numbers, says James Lowman.
Trust can be gained in a number of ways and, once achieved, you’ll find loyal customers coming back time and again.
Dan has been granted formal permission to extend his business.
The back-to-school period can’t come soon enough for Premier store retailer Linda Williams in Edinburgh.
When it comes to fresh food, gaining a shopper’s trust is essential to secure their custom, says HIM’s Alice Dolling.
New blogger Raaj Chandarana is embarking on an extension at his Tara’s News (Premier) store in High Wycombe.
Getting staff to buy in to compliance training is something Karen and Richard Dance take extremely seriously at their Co-operative franchise Welcome stores.
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