Latest Posts – Page 10

  • ACS
    Blogs

    The fall in staff numbers

    2016-09-22T12:05:00Z

    Rising wage costs are resulting in falling staff numbers, says James Lowman.

  • Ruth Cousins
    Blogs

    The value of trust

    2016-09-08T11:59:00Z

    Trust can be gained in a number of ways and, once achieved, you’ll find loyal customers coming back time and again.

  • village stories
    Blogs

    All systems go

    2016-08-30T16:34:00Z

    Dan has been granted formal permission to extend his business.

  • Champs
    Blogs

    Roll on September

    2016-08-10T10:46:00Z

    The back-to-school period can’t come soon enough for Premier store retailer Linda Williams in Edinburgh.

  • Alice Dolling
    Blogs

    Trust is the key for success in fresh

    2016-08-09T15:03:00Z

    When it comes to fresh food, gaining a shopper’s trust is essential to secure their custom, says HIM’s Alice Dolling.

  • Raaj Chandarana
    Blogs

    On a mission

    2016-07-28T16:31:00Z

    New blogger Raaj Chandarana is embarking on an extension at his Tara’s News (Premier) store in High Wycombe.

  • Karen And Richard Dance
    Blogs

    Training days

    2016-07-15T12:24:00Z

    Getting staff to buy in to compliance training is something Karen and Richard Dance take extremely seriously at their Co-operative franchise Welcome stores.

  • village stories
    Blogs

    The start of a new journey

    2016-06-29T16:21:00Z

    New columnist Dan Cocks will be future-proofing his store in north Cornwall over the next few months.

  • Ruth Cousins
    Blogs

    A quick smile goes a long way

    2016-06-14T11:06:00Z

    Customer and store owner/staff relationships have always been at the very heart of what makes the convenience industry unique and special, says HIM’s Ruth Cousins.

  • ACS
    Blogs

    Speak out on wage concerns

    2016-06-06T10:41:00Z

    Don’t be tight-lipped about your National Living Wage worries, says ACS chief executive James Lowman.

  • Chaz Chahal
    Blogs

    The new store is a hit with the locals

    2016-06-02T15:24:00Z

    Chaz Chahal’s column charting the opening of his new store has come to an end, as another journey begins…

  • headshot
    Blogs

    The big decision

    2016-06-02T09:36:00Z

    Editor David Rees argues that c-store retailers would be better off with the UK remaining in the EU.

  • headshot
    Blogs

    The numbers game

    2016-05-23T13:07:00Z

    It’s a mixed picture for independent convenience retailers in the 2016 Grocery Retail Structure, writes editor David Rees.

  • HIM
    Blogs

    Think solutions, not products

    2016-05-18T15:24:00Z

    Shoppers are looking for convenience stores to offer them solutions and not just products, says HIM’s Blake Gladman.

  • ACS
    Blogs

    Election season

    2016-05-03T16:19:00Z

    ACS chief executive James Lowman believes Police and Crime Commissioners are crucial in getting retail crime taken seriously.

  • Chaz Chahal
    Blogs

    Store opening

    2016-05-03T15:22:00Z

    Chaz Chahal has finally opened his new-look village store in Inkberrow, Worcestershire.

  • Ruth Cousins
    Blogs

    How to satisfy summer shoppers

    2016-04-22T15:41:00Z

    The long-awaited summer months are finally in sight and it’s time for retailers to get ready for the chaos, writes HIM’s Ruth Cousins.

  • Jennifer Kerr
    Blogs

    Winning customer service

    2016-04-22T15:14:00Z

    Sales Assistant of the Year Jennifer Kerr believes great customer service is worth paying for.

  • headshot
    Blogs

    Real growth

    2016-04-22T14:53:00Z

    Things are looking better at Nisa these days after a financially ropey period last year, writes editor David Rees

  • Chaz Chahal
    Blogs

    Grab the chance to learn

    2016-04-07T16:56:00Z

    The chance to meet suppliers and manufacturers face to face and see their products up close is a great way to build a rapport and understand what is relevant to your store, says Chaz Chahal.