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Meet our new Our Store columnist, CRA 2017 winner Donna Mullan
One way to differentiate yourself is by providing fantastic customer service and a great in-store experience, writes HIM’s Matt Smith.
The ACS will lobby to ensure domestic issues are not overshadowed by Brexit, says James.
Politics is in a fluid situation at the moment, as is the future structure of the independent sector, writes editor David Rees.
Retailers, suppliers and Trading Standards all need to work together to beat the illicit trade, writes Premier retailer Samantha Coldbeck.
For the first time ever, ease of shop has been voted of priority importance by shoppers, writes Laura Solomon.
GroceryAid chief executive Steve Barnes discusses the charity’s new campaign.
Faced with no party that they can fully endorse, Dennis and Linda Williams have decided they will be voting for their sitting MP on 8 June.
Dan’s revamped store in Holsworthy is now also the village pub and the village coffee shop.
As the general election approaches, the ACS is lobbying parties hard over the key retail issues.
Retailers are beginning to understand the importance in stocking more healthy products in their store, says HIM’s Chloe Kent.
Budgens retailer David Knight takes the long view on the proposed Tesco-Booker merger.
Donna Mullan, co-owner of Mullan’s Spar in Armagh, describes the impact of winning CRA 2017.
After six months, Dan’s refitted and enlarged store is ready to open.
Almost two-thirds of shoppers in c-stores agree that trust in a retailer brand is very important, says HIM’s Alice Dolling.
The ‘war of attrition’ over a deposit return scheme in Scotland is akin to The Wire, says Pete Cheema.
It’s been a mixed bag on business rates, despite positive measures in the Budget, says James Lowman.
Take care amid incoming legislation and declining usage, writes HIM’s Louise McWhirter.
Steve Barnes, chief executive of GroceryAid, highlights the importance of the industry charity.
The multiples can learn a lot from independents about responsible retailing, Sam argues.
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