The news wholesaler says there is nothing he can do and the sum will remain on his invoice, listed under ‘tote control’ until he clears it.
“And I suppose this could have happened before as it just appears as a miscellaneous charge at the bottom of the invoice and I may not have spotted it and queried it,” says Anish. “So it could be happening to others.”
Is it? Do let me know. And from now on, have a closer read of your invoices.