C-store retailers could benefit from the launch of a ready-to-use queue management system.
Qm Group has developed the SQone
system, which it claims is easy to install.
The company says the product will
enable smaller retailers to introduce cost-effective systems similar to those used by the Post Office and Boots.
Although queue management has mainly been an issue for larger retailers, Qm believes efficient management is becoming increasingly important during peak periods in the convenience sector. Joint managing director Alistair Agnew said: "We realise it is likely to get used only during peak trading periods but a 10% reduction in walkaways and a 10% increase in throughput can result in significant financial benefit."

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