The Association of Convenience Stores (ACS) has launched downloadable POS material to help retailers combat under-age purchases.
Th toolkit includes a Challenge 25 poster that warns customers the store will ask for identification if they believe a customer is under 25, and an under-age sales information leaflet that offers retailers advice on what forms of identification are acceptable, what to do if a refused customer gets aggressive and offers up a checklist of what retailers can do to cut down on underage sales.
ACS chief executive James Lowman explained why the association had produced the toolkit:
“Local retailers and their staff are faced with the daily pressure of preventing under-age sales,” he said. “They understand that it is necessary but it sometimes feels like a thankless task as some customers react aggressively to being challenged, there can be a lack of understanding from enforcers and tough penalties can be de-motivating.”
More information on preventing underage sales is available on the ACS website.