Collect Plus

Royal Mail customers will soon be able to drop off their parcels at 5,000 Collect+ stores, thanks to a new partnership between Collect+ and Royal Mail. 

Aiming to launch by summer, it hopes to support Royal Mail’s strategy to expand its OOH reach and local network, providing customers with a range of flexible choices for dropping off parcels and meeting growing demand for additional delivery, collection and drop-off options.

Nick Wiles chief executive officer of PayPoint expressed delight that Collect+ will play a key role in the company’s partnership with Royal Mail. “As consumer channel shift continues to move towards Out of Home (OOH), our fantastic retailer partners will now have an even greater opportunity to serve the needs of their customers in communities across the UK through our leading OOH network.”

“We remain fully committed to investing further in the in-store consumer experience, through technology and operational support for our retailer partners, as well as continuing to grow our Collect+ network to service the strong growth in this area.”

Martin Seidenberg group chief executive of International Distributions Services explained that customer preferences have evolved over time. “Royal Mail has already opened up a variety of new ways for customers to access its services, including more online postage options through our website and app, 24/7 drop off at locations like parcel postboxes and collection from home through Royal Mail Parcel Collect.”

He said that the multi-year agreement is an important part of Royal Mail’s strategy to increase convenience for customers and expand OOH offering by providing more locations for customers to access its services.