Store owners and managers who have been affected by retail crime in the past year are being urged to record their experiences in the Association of Convenience Stores (ACS) 2020 Crime Survey. 

Crime victim

The survey examines the impact that crime has on the convenience sector, looking at how crime is affecting retailers, the number of incidents experienced and how much crime has cost businesses over the last year. 

It also considers the causes of these crimes and the measures retailers have in place to prevent crime in their stores.

The results are used to inform the 2020 Crime Report.

ACS chief executive James Lowman said: “Crimes committed against local shops are not only financially damaging but they can have serious and life changing effects on colleagues. We know this is the biggest operational and emotional challenge facing convenience retailers and their colleagues.

“The survey will inform our 2020 Crime Report which we use to provide policymakers with a clear picture on the extent of crime in our sector and the effect that it has on our colleagues.”

All responses are confidential and the deadline for responses is 13 January 2020.

The survey is available here