Five vital factors that will improve sales and loyalty are within your control as retailers. It’s time to take a closer look at what customers see.
Consolidation in the industry is likely to have profound and transformational consequences, but small stores may be the better for it.
Fresh, local and high-quality food and food to go are becoming the key footfall drivers for c-stores, requiring innovation and investment.
There has been a long-term trend towards premium products in many categories, but it can mean different things to different people.
Consumers’ desire to live a healthy life is stronger than ever, and their awareness of what this actually means continues to rise.
Food to go is now a key part of the modern convenience store offer, driving footfall among younger consumers in particular.
Whether it is national occasions such as Easter or Mother’s Day, or something more local, special events can build sales for c-stores.
Despite growing competition, the future for convenience retail remains bright as consumers look for quick, convenient and healthy foods in an environment that enhances the shoppers’ experience.
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