Payment app Zapper makes its debut in Spar stores

  • Print
  • Share
  • Comments (4)
  • Save

Appleby Westward’s company-owned Gillett’s stores have gone live with Zapper, the phone app-based payment, loyalty and instant rewards platform.

Initially available in a selection of stores in the Plymouth and Exeter areas, the sites are the first UK Spar stores to use the system. Zapper is already in use in several Nisa stores and Booker-supplied outlets, as well as a growing number of cafes, bars and restaurants.

To use the shoppers simply open the app, scan a QR code at the till and payment - including voucher redemption and loyalty card updates - is processed in just a few seconds. The company claims 46% of Zapper customers have completed a loyalty card in convenience stores around the UK since launch in December 2016.

Spar UK retail director Ian Taylor said: “Working with Zapper means that customers are motivated to shop at Spar rather than at a competitor store. Our customers have many great reasons to shop with us and there are enormous benefits to retaining and rewarding them.

“We continue to develop exciting modern and relevant convenience stores, and Zapper mobile payment rewards loyalty and enables our customers to pay for their goods faster which in turn will encourage repeat use in-store.”

Jon Birt, retail director at Zapper UK added: “We are Spar UK’s first app partner to deliver a seamless loyalty and smarter marketing platform. This will further assist retailers in understanding today’s convenience shopper’s needs, all delivered by the ease of quick mobile payments.

“With the average shopper spending £8.47 when they pay with the app, it is clear Zapper is transforming the way shoppers pay and receive rewards.”

Readers' comments (4)

  • Looked at Zapper but was put off by their rip off payment processing costs.

    https://www.zapper.com/legal/servicefees.php

    2.7% for credit/debit cards and then 20p per scan of a qr code. That would mean a customer paying for their "average basket spend of £8.47" by Zapper would cost the retailer 43p to process. Most other providers are around 10p so it is a complete rip off.

    Unsuitable or offensive? Report this comment

  • I am a Spar retailer and would much rather promote a Spar branded app than a third party solutions.... follow the backhander trail.

    Unsuitable or offensive? Report this comment

  • Why do Spar think it is innovative to ask a customer to use an app on their phone to pay for their shopping as opposed to just paying via their actual phone? Did the miss the invention of Apple Pay & Android pay. Lol

    Unsuitable or offensive? Report this comment

  • already have zapper and it has not had a positive impact. if anything those who pay cash are annoyed because the loyalty scheme discriminates them.

    Unsuitable or offensive? Report this comment

Have your say

These comments have not been moderated.

You are encouraged to participate with comments that are relevant to our news stories. You should not post comments that are abusive, threatening, defamatory, misleading or invasive of privacy. For the full terms and conditions for commenting see clause 7 of our Terms and Conditions ‘Participating in Online Communities’. These terms may be updated from time to time, so please read them before posting a comment.

Any comment that violates these terms may be removed in its entirety as we do not edit comments.

If you wish to complain about a comment please use the “report this comment” facility or email groceremails@wrbm.com

Mandatory
Mandatory
Mandatory
Mandatory

Related images

  • Zapper in Spar stores
  • Print
  • Share
  • Comments (4)
  • Save
Sign in

Newsletter Sign-up

I wish to receive the following newsletters:

FOLLOW US