Oh-oh, Dr Glyn Reece (Penny’s, Chester) has it in for Menzies. He writes: “In these days where tote boxes are lost, damaged etc, and delivery charges are based on how many items you get each week, I am a tad frustrated that Menzies have resorted to stupidity. I have today received two boxes, one half-full of magazines and a second with just one single leaflet in it. These boxes have had to be handled, transported to me, stored by me, and returned to Menzies – what a waste of resources.

“I have enclosed a photo of the leaflet and the packing note that clearly states that this one single leaflet was the entire inclusion of the box. Madness!”

He did, too – send me the pictures, I mean. And he is quite right. Not the most sensible of arrangements.