All Dear Jac articles – Page 72
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Dear Jac
Customers in the hallway? How diverting
Customers should know their place - and it isn't on your landing.
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Dear Jac
Is summer going to be downpours or drought?
The boffins say we are in for another extraordinarily dry and hot summer. So any stocks you are so far stuck with will soon turn into liquid gold.
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Dear Jac
How to get mentions in the press
Ratilal Sharma, who runs a Londis in Small Dole, West Sussex, was incensed when he saw an "Asda Rapped" story in The Sun.
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Dear Jac
More rules - it's for your own good you know
In the last issue I featured Londis retailer Steve Denham who was in dismay over the new tobacco legislation which puts the onus on the retailer rather than the purchasing public.
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Dear Jac
What's in a name? It's to identify you
Kanwal Madher has run Anglesey Road News in Burton-on-Trent for 16 years. Some 300 yards down Anglesey Road was, until recently, Anglesey Road PO & News.
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Dear Jac
Does this ATM deal push all the right buttons?
Spar retailer Asif Mahmood says he fancies the offer of an RBS machine that is free to customers, fully maintained and with good commission.
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Dear Jac
The latest on those battles with authority
Here are a couple of updates for you on some long-running sagas.
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Dear Jac
Keep your cool when the heat's on
Wimbledon retailer Manjit Gill rang to see if I could find out if other retailers had had problems with those big (2m) free Coca-Cola coolers.
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Dear Jac
Turning you into criminals
A number of retailers have been in touch, more than a little worried about the rise in the age restriction on the sale of cigarettes.
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Dear Jac
Read all about it, or read it and weep
I have received an email of support for Ivor Thomas, who asked via my last column how newspaper suppliers get paid.
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Dear Jac
Nice ices and a refreshing attitude too
Every so often you come up against a company that leaves you thinking afterwards, well, that was refreshing.
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Dear Jac
Is it a power struggle between you and your supplier?
So many of you have rung to complain that your electricity and/or gas supplier has you on an unfair tariff that I thought some reminders might be in order.
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Dear Jac
How often do the proper reps come calling?
I write so often about the ‘improper’ reps who come cold-calling that I forget there is one type of rep that retailers welcome.
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Dear Jac
Fighting over the rules
I had an email via our website from Umesh, who has been troubled by school kids not using his store.
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Dear Jac
United we stand - and we hope you do too
Jackie Edmondson wrote that she and her husband had had their c-store for three years and knew that all their service providers had been notified at takeover time.
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Dear Jac
Compensation scheme is based on unfair criteria
A newsagent, requesting anonymity both for himself and for his books, has nonetheless written to his MP and his federation to complain about the inequities of the Gas (Street Works - Compensation of Small Businesses) Regulations 1996.
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Dear Jac
Leases - some very unpopular bits of paper
Hitendra Patel has some odd restrictions on the lease for his Costcutter at Havering in Essex.
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Dear Jac
Supply and demand should come naturally
"How do news wholesalers get paid? Are they on commission from publishers?" asks Ivor Thomas, who runs Norcot News at Tilehurst in Reading.
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Dear Jac
Keep your cool with these freezer tips
Summer's coming, which means that the peak time for ordering new freezers and complaints to this helpline when things go wrong are also rapidly approaching.