All Convenience Store articles in 3 April 2020
View all stories from this issue.
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Features and analysis
Creating loyalty at Nisa Marsh Lane
Customer loyalty was something on Barry Patel’s mind during the early stages of the lockdown so he came up with a plan to keep shoppers coming back to his two Nisa stores in Luton.
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Interviews and Profiles
Coping with the pressure of missing staff during lockdown
With only half his workforce remaining, and only half his deliveries arriving, Mitul Patel of Nisa Southend Victoria, Essex, is having to work twice as hard to fill the shelves and ensure hygiene levels are high.
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News
Coronavirus: GroceryAid enhances Helpline with mental health support
Industry charity GroceryAid has bolstered its 24/7 freephone Helpline with new counselling services offering emotional and mental health support amid the coronaviris crisis.
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News
Coronavirus: Surge in support for local shops in social media posts
The coronavirus pandemic has prompted a dramatic shift in social media conversations, with a sharp rise in online support for local business and community cohesion, new studies suggest.
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Features and analysis
Nisa Stilton, Cambridgeshire
Late last year the village store in Stilton, Cambridgeshire, re-opened following a major refit which saw the 1,500sq ft site almost double in size.
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Product News
Menthol Juulpods to hit market ahead of menthol cigarette ban
Vape company Juul Labs UK is to launch a new menthol flavour Juulpod ahead of the ban on menthol and capsule cigarettes on 20 May.
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Product News
Brioche bun brand St Pierre refreshes packaging
Brioche burger bun brand St Pierre has revealed a new look that celebrates its French heritage and reflects the quality of its bakery range.
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Product News
Virtual book club launched on Hardys Facebook page
Accolade Wines is launching a virtual book club on the Facebook channel of Australian wine brand Hardy’s.
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News
Coronavirus: Dartford store owner, 41, dies from disease
A store owner from Dartford, Kent, is believed to be one of the first retailers in the UK to die from coronavirus.
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News
Coronavirus: Shopper loyalty up as visit frequency grows, research reveals
Shopper loyalty is on the rise as the UK’s “locked-down” consumers establish more of a routine, research from HIM & MCA Insight’s new weekly measure of shopper behaviour suggests.
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Product News
PML calculator helps retailers count potential cost of menthol ban
Philip Morris Limited (PML) has launched a new financial impact calculator to help retailers assess how much the ban on menthol and capsule cigarettes could cost them after it is imposed on 20 May.
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Product News
Birds Eye campaign aims to inspire consumers during lockdown
Birds Eye has launched a new TV advert and communications campaign to reach consumers during the UK lockdown.
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Products In Depth
Soft drinks: Keeping them sweet
Low- and no-sugar lines are making steady progress in convenience, but shoppers are still looking for choice when it comes to soft drinks.
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News
Coronavirus: ACS calls on retailers to report “profiteering” traders
Convenience retailers are being urged to “name and shame” companies who are raising prices unfairly and taking advantage of consumers during the coronavirus outbreak.
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Product News
Rowntree’s Fruit Stack lolly set to be a summer hit
The success of the Rowntree’s ice lolly has prompted Froneri to launch a spin-off, Rowntree’s Fruit Stack lolly.
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News
Coronavirus: 700+ Spar stores join NHS Volunteer Responders programme
More than 700 Spar stores across England have signed up to the NHS Volunteer Responders programme, which enables volunteers to support vulnerable people who have been referred by health professionals and local authorities.
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News
Free webinar to discuss the future of the tobacco category
Convenience Store and its sister brands The Grocer and Forecourt Trader is hosting a webinar on the future of the tobacco category, which retailers can watch for free from their own mobile phone or computer.
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Interviews and Profiles
How we kept the business afloat in the early days of lockdown
With their garage workshop and coffee shop closed, but store sales soaring, Christian Slingsby and wife Rachael are going all out to keep Hockmeyer Motors (Spar), Sleaford ticking over.
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Features and analysis
Coronavirus: Compensation and business support measures
A summary sheet of the government’s compensatory measures, and employee/colleague support measures, during the coronavirus outbreak is available to view and download here.
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Features and analysis
Coronavirus: Posters for your store
Posters for your store can be downloaded from the Association of Convenience Stores’ resource centre.