After months of planning, a 12-week refit has seen Burns & Co’s Spar Malvern Springs store double in size, installing energy-saving equipment and offering locals a better place to shop. Store manager Claire Guy takes C-Store on a tour of the Worcestershire forecourt outlet

Spar Malvern Springs

The store has doubled in size to 850sq ft, allowing for wider aisles and more product categories. The increased space means that many more categories can be introduced, and also allows room for promotional gondola ends.

Spar Malvern Springs

B&Q employee Neil is a regular at the store. He says: “I used to come here now and again for a drink or a snack, but now I’m here every day, buying my lunch.” Basket spend is approaching the Spar average of £6, up from £4.60 pre-refit.

Spar Malvern Springs

Local produce is flagged up in-store with informative signs detailing the supplier’s background. The store has a selection of cakes sourced from Drapers Bakery in Tewkesbury, just 15 miles away.

Spar Malvern Springs

The BP garage up the road has a coffee-to-go offering which was popular with staff from neighbouring businesses, so the new Costa Coffee Express machine has been attracting their custom.

Spar Malvern Springs

The store’s 3m chilled space previously held sandwiches, soft drinks and a small amount of alcohol. Now chilled soft drinks alone take up 3m and the store boasts a total of 14m of refrigeration.

Spar Malvern Springs

The store didn’t sell fresh meat or veg before the refit. Now customers can choose from minced beef, chicken fillets and ‘two for £5.50’ on hot & spicy chicken wings, plus salad and root vegetables, enabling them to put together a meal.

Spar Malvern Springs

All the chillers are fitted with doors, which save the store energy and make the store temperature more comfortable for shoppers.

Spar Malvern Springs

The huge selection of pocket money sweets is a hit with both children and nostalgic adults. The range includes candy sticks, sherbet fountains, Love Hearts and Dip Dabs.

Spar Malvern Springs

The shop’s open day included a tombola draw, tasting session and goody bags, with B&Q donating raffle prizes and the loan of a sports car for the day. The store was packed with people and raised £278 for St Richard’s Hospice.