All Dear Jac articles – Page 28
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Dear Jac
He sounds like a safe bet, a good bet...
…but Camelot has different criteria to everyone else…
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Dear JacZero tolerance
Nigel Crocker wrote from Hayes News that he had been taking part in Coca-Cola’s voucher scheme…
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Dear Jac
Just rewards, that's all he wants, but he'll have to wait
If it’s a no-show rep, don’t leave it too long to chase…
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Dear Jac
Machine foul-ups are a very sore point for every retailer
Who hasn’t had the frustration of a queue and a ticket screw up?…
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Dear JacDo you take plastic?
Or, more to the point, how do you feel about taking plastic back once your customers have drunk their fill?…
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Dear Jac
ATMs are meant to dole out money, not chew it up
And people lose their rag…take it out on you…go elsewhere…
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Dear Jac
Who should pay the price for stolen lottery tickets?
Camelot kept him in suspense for a long time, and then suspended him…
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Dear Jac
Here's the latest episode in the fortnightly Smiths News saga
This instalment focuses on the Stockport depot and Newcastle call centre…
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Dear Jac
Here's an update on the latest in the PO Horizon case
The press release headed Group Litigation versus Post Office Ltd came in too late to run last issue.
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Dear JacCrossed wires
For the Gill family, switching electricity supply should have been a simple matter but it turned into a rather illuminatin…
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Dear Jac
It was literally a ticket screw up through a machine fault
And the retailer thought the right thing to do was fix it on the spot…
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Dear Jac
How much clout would a local authority have over a monopoly?
It will be very interesting if they even try…
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Dear Jac
The new plastic tenner has been in circulation in some places
But not everyone was prepared, including the Post Office…
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Dear Jac
Yes, we give a very good delivery service to our customers...
…but there are limits to how far we can go…
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Dear Jac
A perfect score - except it was the wrong goal
But the game’s not over yet and the retailer seems to be winning…
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Dear Jac
This turned out to be a case of let sleeping dogs lie
Do not disturb a very old ruling and it might not disturb you…
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Dear Jac
We're still in search of direct drop delivery of our daily bread
We thought we had found a few crumbs but they didn’t rise to the challenge…