Customer feedback solution provider, HappyOrNot, has today announced a new promo screen for its familiar Smiley Touch terminals.
Designed to help businesses turn feedback moments into customer retention and sales opportunities, the feature is now included free of charge for all users.
In an economic climate where customer retention is paramount, the new screens give businesses a competitive edge, allowing them to display a branded message alongside a QR code - either before or after the feedback interaction.
The move extends the impact of each customer interaction by creating immediate revenue or retention opportunities - such as joining a loyalty program, accessing a promotional offer, leaving a public review or reaching customer support.
The screen is now included as standard in every Smiley Touch subscription. It requires no extra integrations or manual processes and is operated entirely through the existing admin interface. Businesses have full control to customise branding, messaging and QR destinations at scale, removing friction and enabling location-specific updates without additional tools or support.
HappyOrNot CEO, Miika Mäkitalo, said: “Businesses are always looking for the edge. We always strive to ensure our customers’ expectations are met. With the launch of the promotional screen, we’re giving our customers a new way to further engage with consumers, making each visit or purchase more significant.”
No comments yet