All Convenience Store articles in 25 September 2010

View all stories from this issue.

  • News

    Legislation: Tobacco

    2010-10-01T00:00:00Z

    Forget EastEnders, it’s tobacco that everyone is talking about. Given that some of the most draconian legislation seen in the UK is threatening to plunge the category and independent retailers into darkness, it’s easy to see why.

  • News

    Legislation: In-store music

    2010-10-01T00:00:00Z

    Make sure you know your PPLs from your PRSs or you’ll certainly be out of tune

  • Product News

    Tobacco summit tackles illicit trade

    2010-10-01T00:00:00Z

    The UK's first-ever large-scale summit on how to reduce the supply and consumption of smuggled and counterfeit tobacco was held in Perth last week without representation from tobacco manufacturers, who were barred.

  • News

    Hancocks sweetens up South London

    2010-10-01T00:00:00Z

    Specialist confectionery cash and carry Hancocks is poised to open a new 20,000sq ft depot in Croydon, South London, later this month, just in time for the Christmas rush. More than 5,000 branded and own label confectionery products will...

  • News

    Tesco makes U-turn over garden site

    2010-10-01T00:00:00Z

    Tesco has backed out of plans to build a store on the site of a community garden in Brighton, East Sussex. Following a long-running battle with the community and local Green Party MP Caroline Lucas, Tesco community and government director...

  • Product News

    A fresh start for mints and gums

    2010-10-01T00:00:00Z

    The mints and gum markets have been through tough times, but brands are putting up a fight and turning fortunes around, says Amy Lanning

  • News

    Retailers hit out at e-payment schemes

    2010-10-01T00:00:00Z

    A new service raises questions over stores’ loyalty to electronic payments

  • News

    Legislation: Environment

    2010-10-01T00:00:00Z

    The earth is warming up and so, too, is pressure on businesses to act in a more environmentally friendly way by reducing, reusing and recycling

  • News

    Legislation: Employment

    2010-10-01T00:00:00Z

    These days retailers need to know nearly as much about employment law as the human resources managers of major corporations. Employees can be one of your store’s greatest assets, but also one of its largest drains on profits and your time, so take note

  • Dear Jac

    Dear Jac: Penalty shoot-outs

    2010-10-01T00:00:00Z

    Every month I hear from retailers realising belatedly what they signed up for. Shaid Hussain emailed me to say that he has been overcharged by his photocopy supplier for the past seven years. When he contacted the company to complain he...

  • Dear Jac

    Dear Jac: A wee problem turns nasty

    2010-10-01T00:00:00Z

    We've had rude customers (conducting the entire transaction while still yakking into their mobiles), threatening customers and hold-your-nose smelly customers all making appearances in this column. Now, for the first time, I bring you...

  • News

    Local strategy pays off for David Sands

    2010-10-01T00:00:00Z

    Sales at family-owned Scottish c-store chain David Sands grew by 13.9% during 2009, according the company's latest results.

  • News

    Go to Tesco, Daily Mail tells readers

    2010-10-01T00:00:00Z

    The Daily Mail is under fire for excluding independent retailers from its free DVD offers.

  • News

    Deflating interest hits local currency

    2010-10-01T00:00:00Z

    They were supposed to unite communities and support local businesses, but local currency schemes are losing favour with busy retailers and shoppers, it has emerged.

  • Advice Guide

    Over the counter: Londis, Rudene Services - Happy families

    2010-10-01T00:00:00Z

    Family business Rusdene Services not only nurtures its product range, but also its employees. Sarah Britton reports

  • Dear Jac

    Dear Jac: Paying for mistakes shouldn’t be this costly

    2010-10-01T00:00:00Z

    "We made a mistake," says Tasnim Aslam, who runs The Right Place in South Shields. She is halfway through a seven-year contract with Bank Machine, which installed and supplies an ATM. She gets 15p on all transactions, rising to 25p on transactions...

  • News

    Legislation: Convenience law

    2010-10-01T00:00:00Z

    From banning tobacco displays to binning batteries, bumping up business rates or even banishing sweets to the top shelf, it's easy to understand why even the most diligent of retailers could feel bogged down by the laws, wacky proposals and...

  • News

    Legislation: Consumer protection

    2010-10-01T00:00:00Z

    The customer, they always say, is king, and that’s why the coming few months and years are likely to see a battalion of new laws and legislations to protect his right royal highness

  • Dear Jac

    Dear Jac: In competition with its own network?

    2010-10-01T00:00:00Z

    I've had an email, from a sub-postmistress of long standing, accusing the Post Office/Royal Mail of being the main competition out there. She writes: "An office can expand its work via many of the Post Office-driven items. However, each and every...

  • Product News

    In the mix; the spirits of Christmas retailing

    2010-10-01T00:00:00Z

    Drinks suppliers say that 2010 is likely to be a big Christmas for spirits. Dave Visick finds out how the big hitters are backing up that claim