All Convenience Store articles in 16 August 2008
View all stories from this issue.
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Opinion
Think tank
Customer service is all about meeting your customers’ expectations, says Georgina Wild of HIM
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Product News
Sweet success
A return to growth has marked a turning point for the chilled desserts category, says Amy Lanning
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News
Push to stay local
Landmark Wholesale is promoting local shopping in a new campaign for Lifestyle Express stores. The ‘shop often, shop local, spend less’ strapline is designed to encourage consumers to use their local Lifestyle Express outlet more often, instead of...
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News
Shetland retailer has the last laugh
A tiny store in the Shetland Islands has taken on Tesco in one of the last areas beyond the reach of the supermarket giant. Brian Law, who runs The Mail Shop in the 400-strong community of Bressay Island, is facing competition from the newly opened...
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News
Nisa shares its success
Nisa-Today’s is to pay a £500,000 surplus to its members after its central distribution arm reported enhanced profits for the financial year. Members will receive their share of the windfall, the first such payment to them since 2005, next week....
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News
Subs draw in trade
Brothers Saqi and Shami Ghafoor have added a Subway unit to their Nisa Local store in Gateshead. It is the first Subway to be installed in a convenience store in the North of England, and the first in the area to be halal compliant. Prior to opening...
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News
Point Four – Decision Vision Ltd
In our issue of August 8 we reported that a winding-up petition had been presented against Point Four. The company in question was Point Four Digital Media Ltd (which went into administration on July 28) and not Point Four - DecisionVision Ltd. Epos...
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Dear Jac
Dear Jac: A recurring refrain – please make it stop
A recurring refrain – please make it stop
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News
Fresh as a Daisy
Mike Boyce has transformed his family’s freezer shop into a vibrant store with a real fresh focus. Gaelle Walker went to take a look
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News
Hygiene ruling could confuse
A proposed initiative to improve food hygiene standards has been said to contain “only risks and no opportunities” for retailers. The Scores on the Doors (SOTDs) programme is intended to standardise the many different hygiene scoring systems...
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News
Home comforts
Immigration is changing the customer profile of many convenience stores throughout Britain. Kate Miller looks at stores serving niche markets
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Dear Jac
Dear Jac: Scam and the city – for once the feds are for real
Scam and the city – for once the feds are for real
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News
Chisholm to lead growth
Scottish convenience chain David Sands has restructured its senior management with the appointment of a new chief operating officer, Ewen Chisholm. Managing director David Sands will move to the broader role of chief executive officer....
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News
Celebrity mags lose out to the internet
Celebrity titles were among the losers as magazine sales fell by 3.4% in the year to June. Audit Bureau of Circulation data revealed that in the celebrity and gossip sector, Heat (down 15.8% year on year), Reveal (-20.2%), Real People (-25.6%) and...
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News
Capper puts down roots
Spar wholesaler Capper & Co has introduced a programme to help its 105 stores get involved in community projects. While the company has in the past donated money and employees’ time to local communities on an ad hoc basis, the new Rooted in the...
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News
Give them a break
There is still time to put your staff forward for Convenience Store’s Sales Assistant of the Year Awards ahead of the September 1 deadline for entries. The Awards recognise the invaluable contributions that store staff make to the business they work...
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Blog
The big deal
Dave Newman wonders if home newspaper delivery is worth all the time and hassle it involves
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News
Dearer beer fear near
Unprecedented cost increases in the brewing industry will see a sharp increase in the retail price of beer, a supplier has warned. InBev UK, which produces Stella Artois and Becks, is to introduce a new wholesale price list effective with...