All Staff articles – Page 4
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Interviews and ProfilesSales Colleague of the Year finalist: Lisa James, Spar Beddau, Pontypridd, Wales
Lisa has introduced top-selling lines to the store and helped lead the shop’s home delivery service
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Interviews and ProfilesSales Colleague of the Year finalist: Marina Murkovic, Heart of England Co-operative Food - Alfall Road, Coventry
Marina Murkovic has an incredible talent for upselling at the till
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Interviews and ProfilesSales Colleague of the Year finalist: Lynn Wilson Henderson, Lincolnshire Co-op, Barnbygate Food store, Newark
Lynn Wilson Henderson is brimming with ideas on how to take the business forward
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Interviews and ProfilesSales Colleague of the Year finalist: Hayley Garratt-Day, Lincolnshire Co-op, Newark Road Hykeham Food Store, Lincoln
Hayley’s willingness to embrace learning has fuelled her love of retail
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Features and analysisPolice and Crime Commissioners urged to take crime seriously
More than 100 retail leaders signed a letter to Police and Crime Commissioners urging them to make retail crime a priority
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Features and analysisGroceryAid Impact Report highlights increased need for industry support
There was a 61% increase in instances of welfare support and a 42% increase in the number of people working in the independent retail sector contacting the GroceryAid helpline
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Features and analysisHow upskilling my team is helping to plug the staff shortage
Harj Dhasee explains how his new training system has removed the need for middle management
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OpinionHow technology can help protect your staff
Tom Downes, CEO of Quail Digital, explains how technology has the potential to play a pivotal role in the safeguarding of all employees working on the shop floor
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Features and analysisACS urges caution on National Minimum Wage increases
The Association of Convenience Stores (ACS) has called for a cautious approach to any increases in the National Living Wage
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Features and analysisHave your say on business crime
A survey has been launched to help improve and enhance the effectiveness of business crime reduction efforts across the country
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Features and analysisNew laws to protect retail staff come into force
The retail industry has welcomed the changes but urged more reporting of crimes
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Features and analysisRising cost of living forces retail staff to skip meals
One in four retail workers are skipping meals every month to pay bills, according to USDAW research
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Features and analysisACS publishes customer service guidance
The Everyone Welcome Guide provides advice on how to provide a welcoming environment for all customers
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Features and analysisMidcounties Co-op invests £1m in crime prevention measures
The group has created a dedicated Safe Stores team within the Society and is rolling out state-of-the-art technology
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Features and analysisNew shopworker protection law given Royal Assent
The Police, Crime, Sentencing and Courts Act received Royal Assent on 28 April
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Features and analysisTime to make a positive change on mental health
Retailers need to prioritise their mental health
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Features and analysisACS launches People Hub employment resource for members
The package will help support effective staff recruitment, retention and progression
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Features and analysisScotmid sponsors Menopause Festival
Scotmid has been announced as a prime sponsor of the world’s only Menopause Festival, #FlushFest2022
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Features and analysisACS calls on retailers to participate in National Living Wage survey
Retailers’ views will form part of the ACS submission to the Low Pay Commission
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Features and analysisCo-op launches menopause support guide for managers
The group is sharing the menopause support guide to other businesses free of charge