All Staff articles – Page 27
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Features and analysisStore owners share their post-lockdown priorities
With lockdown restrictions loosening, the previously relentless demand on c-stores has eased a little and retailers can now think about other areas of their business.
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Interviews and ProfilesHow I’m still keeping my customers safe during lockdown
Simon Biddle runs us through the hygiene and social distancing measures he has maintained to keep customers safe
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NewsUSDAW urges minimum wage of at least £10 per hour
Retail workers trade union USDAW has called for the National Minimum Wage to be increased to £10 per hour.
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NewsBP to pay store staff the Real Living Wage
BP has decided to adopt the Real Living Wage (RLW) for all of its directly-employed UK retail staff.
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Dear JacAn important clause
I had a very interesting query from Ron Letcher who trades as a Londis in the West Country. He asks: “What is the law on smoking if your policy is no smoking? I have two members who constantly break our rules.”
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NewsCoronavirus: Government confirms c-store workers with symptoms can get tested
Essential workers in England, including convenience store employees, are now eligible for coronavirus testing if they have symptoms or live with someone who has symptoms.
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NewsCoronavirus: Retailers welcome furlough scheme amid sustained demand for goods
Convenience stores across the country have welcomed the launch of the government’s new Coronavirus Job Retention Scheme which went live on 20 April.
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Advice GuideCoronavirus: Eight ways to manage staff anxiety
Daniel Frohwein, inner leadership coach, and former head coach & team leader at Thornton’s Budgens in Belsize Park, London, offers advice on how to keep staff feeling calm, positive and valued in times of uncertainty.
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NewsRetail industry continues to shed jobs as challenges stack up
The number of retail workers fell by 1.8% year on year in the last quarter of 2019, as stores continued to struggle against a rising tide of challenges, new figures from the British Retail Consortium (BRC) show.
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NewsUnderage-sales prevention training improves compliance in Manchester stores
Tobacco retailers in Manchester have made significant strides in underage sales prevention, latest results from JTI’s IDentify youth access prevention scheme have revealed.
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Dear Jac
Don’t take risks with your staff
Risk-taking is sometimes considered a good thing entrepreneurs are known for it and Lord Alan Sugar wouldn’t give you the time of day if you weren’t prepared to take a few flyers.
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Dear Jac
Get it on record and the truth will out
Here’s a tip passed on by John O’Hara who runs The Bridge Store at Cropredy, Banbury. He took someone on without taking up references.
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Dear Jac
Dodgy notes - you’re better at it than most
My Northern correspondent, Glyn Reece (Penny's in Chester), writes that a "respectable matron of the village" tried to pass a 'dodgy' £20 a while ago. He automatically rejected it and she cried: "How do you KNOW it's not real?" "Well,"...
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Dear Jac
Dear Jac: What's it worth to you?
Let's talk money, and bear with me because there is a point at the end.
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Dear Jac
Dear Jac: Now there's a relief; some good feedback
In the last issue I asked if anyone fancied a fortnight on a busman's holiday, running a village store in Hampshire for Geoff and Lyn Porteus so they could get a much-needed break.
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Dear Jac
Dear Jac: Maternity pay + holiday pay = a headache for retailers
Workers have many rights these days, so unsurprisingly it’s difficult to keep up with their various entitlements.
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Dear Jac
Dear Jac: How's your image?
Stores, if they work right, get a lot of traffic leading to a lot of wear and tear.
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Dear Jac
Get your forms in good order
Chris Blakey, who runs the Paper Shop in Halifax, West Yorkshire, wanted to update the forms for his large home delivery service.