Evri delivered 11% more parcels in 2024/25, totalling a record 807 million parcels.
The parcel courier said the results were driven by a £57m push to improve its “service, growth across divisions and new client wins”.
The record volumes mark a 25% increase in the last two years, edging Evri closer to its ambition to become the “UK’s premier parcel delivery business”, it said.
Evri’s growth in the past year was supported by consumer-to-consumer marketplaces, such as eBay and Vinted. It said the “mega-trend in selling second-hand items online shows no sign of slowing down”.
New client wins saw the business diversify into new sectors including fresh food, car parts and floristry.
Evri reported its adjusted EBITDA increased by nearly 20% to £341m in the 2024/25 financial year, following its acquisition by global asset management firm Apollo Funds in August 2024.
In May, Evri announced a proposed merger with DHL eCommerce UK. If approved, the merge would form a new “enlarged Evri Group” that would offer ”cost-effective and flexible next-day and standard deliveries” along with a network of over 10,000 ParcelShops and lockers.
Later that month, the company acquired Coll-8, an EU logistics specialist based in Ireland. The acquisition would “strengthen its end-to-end delivery and clearance capabilities in the Republic of Ireland and wider EU”, said Evri.
Coll-8’s bespoke digital platform is looking to reduce Evri’s delivery times from five to two days and speed up returns in the Republic of Ireland, it added.
In June, Evri went on to invest £50m in ’cutting-edge’ lockers as part of plans to expand its network of ParcelShops and lockers.
“In what was a landmark 50th year for our business, we delivered record adjusted EBITDA and retail-to-consumer parcel volumes – driven by our best-ever peak, and growth across our divisions and new client wins,” said Martijn de Lange, CEO at Evri.
“Apollo’s acquisition of Evri last year was testament to our success to date and, thanks to the dedication of our colleagues and couriers, we are well-positioned for next-generation delivery services.
“Our unwavering commitment to improving the customer journey has kept pace with record growth with us almost doubling our multi-million pound investments into our operations and service in the last financial year.
“We continue to meet increased demand for customer-to-customer deliveries for online marketplaces, as buyer and seller behaviour changes – fuelled by scroll and spend social commerce sites such as TikTok’s shop.”
Last month, Evri’s decision to switch paper receipts to digital sparked frustration amongst indie retailers. Since, the company has responded to Convenience Store reader’s concerns.
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