Dear Jac – Page 62
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Dear Jac
Could be time to limit your liability
I would suggest that most small businesses ‘targeted’ by companies offering what turn out to be swindles (legal, but swindles nonetheless) are sole traders.
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Dear Jac
A penny for your thoughts
I do get some head-scratching queries at times. Pradhyman Patel wrote to ask whether he should embark on a new enterprise involving his first shop…
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Dear Jac
Get your diary out and be prepared
Now we’re well and truly in January it’s easier to think ahead.
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Dear Jac
Build up your energy
Despite what anyone in government ever says, there will be more rules and regs to comply with come April.
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Dear Jac
Do the same rules apply for all?
I’d have to squeeze my already hard-pushed brain to work out where the same rules apply in any situation.
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Dear Jac
FYI: How to rate your appeal
This bit is designed to add to your overall general retail knowledge, just in case.
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Dear Jac
Two pieces of good news
Good news piece number one: Angie Patel, who runs a sub post office in Perivale, Middlesex, has ‘won’ her Lanwall/photocopy/finance case, in that it was thrown out.
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Dear Jac
Hammering the point home
I could write about PayPoint and Ukash vouchers every issue - in fact, I think I might until everyone gets the message.
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Dear Jac
Finding the energy to fight
Thirteen-and-a-half grand may be just a blip on the balance sheet for energy firm EDF, but it was one helluva back bill for Jas Dhesi when he switched to EON.
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Dear Jac
When duty calls...
Had a look at your old booze stock lately? If you haven’t then I’ve got a timely reminder from Rav Garcha.
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Dear Jac
How to do the quickstep
The Press Distribution Forum has published a three-step guide to making a complaint.
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Dear Jac
Jingle tills, jingle tills
This is the last regular issue for 2011 - the one where we all look backwards and forwards, expressing our hopes and fears for all the years.
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Dear Jac
An appealing case
As you’ve no doubt been reading lately, business rates appear to take only one direction: up.
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Dear Jac
Between a rock and a hard place
Ashok Pandya and PayPoint are at loggerheads. Many of you will be familiar with this scenario.
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Dear Jac
Vorsprung durch technik
Not that I’ve been saving them up, but I have a raft of complaints about news wholesalers and if you are wondering about the headline, read on.
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Dear Jac
And another thing...
Many newsagents complain about lack of choice in the market but, as I see it at the moment, if there were to be a choice it would be Hobson’s choice
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Dear Jac
Cover your back
Ukash launched an internet safety campaign in the week that I write this column (Nov 7-11), but it was too late for Robert Cole in Grantham
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Dear Jac
I feel a lecture coming on...
When did you last read the fine print? Of course, no one ever bothers to read the terms and conditions on their airline ticket until they are stranded at an airport.

















