The thousands of convenience shoppers we speak to every month never let us forget how important sales staff are in building loyalty and driving sales, says HIM's Katie Littler.
The government must commit to reforming the business rates system, says ACS chief executive James Lowman.
Staff training and development is a strategy for Ramesh Shingadia's Londis store in Southwater, and has always been a pet topic of his.
Linda and Dennis Williams have done everything in their power to stop an Aldi store being built on the doorstep of their Premier store in Edinburgh.
Invite your MP and councillors to your stores, says ACS chief executive James Lowman.
Londis retailer Ramesh Shingadia has always opened for a few hours on the 25th, but this year he will open 9am to 6pm.
We’re all on the same side when it comes to battling against the multiples, says Budgens retailer David Knight.
Competition is everywhere and it’s no longer okay to get away with a poor fresh offer, says HIM’s Blake Gladman.
The No vote in the Scottish referendum heralds a new wave of changes across the UK, says ACS chief executive James Lowman.
Ramesh is over the transitional stage and focusing on bedding everything in at his Southwater Londis store.
The ACS will fight proposals to restrict the number of alcohol licences in an area, says James Lowman.
A credible own-label offer is a key way of driving loyalty, says HIM’s Jennifer Pratt.
Every penny spent is a gamble, says Shetland retailer Scott Preston, who is about to embark on a £25,000 refit.
Sales are sizzling in the sunshine, but the heat is on as Budgens retailer David Knight has some tough decisions to make.
Warm weather means hot sales, but are you ready for the challenge?
Ramesh Shingadia returns to his store after a short break and reaps the benefits of seeing it with fresh eyes.
ACS chief executive James Lowman urges the Department of Health to look at the real evidence when comes to assessing the impact of plain packaging.
One month on from the end of Costcutter’s distribution link with Nisa, what have we learned?
Ramesh Shingadia is taking a step back after a gruelling few months with his store refit - but everything is going to plan.
With growing pressures facing the channel, convenience needs to re-focus on core missions to ensure its long-term success, says HIM’s Sophie Jones.
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