All Blogs articles – Page 14

  • Blog

    Top service brings smiles all round


    The thousands of convenience shoppers we speak to every month never let us forget how important sales staff are in building loyalty and driving sales, says HIM's Katie Littler.

  • Blog

    Time to take action


    The government must commit to reforming the business rates system, says ACS chief executive James Lowman.

  • Blog

    Staff training is paying off


    Staff training and development is a strategy for Ramesh Shingadia's Londis store in Southwater, and has always been a pet topic of his.

  • Champs

    A waiting game


    Linda and Dennis Williams have done everything in their power to stop an Aldi store being built on the doorstep of their Premier store in Edinburgh.

  • Blog

    Political engagement


    Invite your MP and councillors to your stores, says ACS chief executive James Lowman.

  • Blog

    Planning for Christmas


    Londis retailer Ramesh Shingadia has always opened for a few hours on the 25th, but this year he will open 9am to 6pm.

  • David Knight

    United front


    We’re all on the same side when it comes to battling against the multiples, says Budgens retailer David Knight.

  • Blog

    Fresh drives top-up credibility


    Competition is everywhere and it’s no longer okay to get away with a poor fresh offer, says HIM’s Blake Gladman.

  • Blog

    Political change


    The No vote in the Scottish referendum heralds a new wave of changes across the UK, says ACS chief executive James Lowman.

  • Blog

    Increasing the focus


    Ramesh is over the transitional stage and focusing on bedding everything in at his Southwater Londis store.

  • Blog

    Monitoring alcohol policy


    The ACS will fight proposals to restrict the number of alcohol licences in an area, says James Lowman.

  • Blog

    How own label adds value


    A credible own-label offer is a key way of driving loyalty, says HIM’s Jennifer Pratt.

  • Blog

    It’s all a gamble


    Every penny spent is a gamble, says Shetland retailer Scott Preston, who is about to embark on a £25,000 refit.

  • David Knight

    The heat is on


    Sales are sizzling in the sunshine, but the heat is on as Budgens retailer David Knight has some tough decisions to make.

  • Blog

    Bring me sunshine


    Warm weather means hot sales, but are you ready for the challenge?

  • Blog

    A renewed focus


    Ramesh Shingadia returns to his store after a short break and reaps the benefits of seeing it with fresh eyes.

  • Blog

    Understanding the impact


    ACS chief executive James Lowman urges the Department of Health to look at the real evidence when comes to assessing the impact of plain packaging.

  • Blog

    Missing the point


    One month on from the end of Costcutter’s distribution link with Nisa, what have we learned?

  • Blog

    Taking stock


    Ramesh Shingadia is taking a step back after a gruelling few months with his store refit - but everything is going to plan.

  • Blog

    Don't forget core missions


    With growing pressures facing the channel, convenience needs to re-focus on core missions to ensure its long-term success, says HIM’s Sophie Jones.