All Blogs articles – Page 10

  • Karen And Richard Dance
    Blog

    Training days

    2016-07-15T12:24:00Z

    Getting staff to buy in to compliance training is something Karen and Richard Dance take extremely seriously at their Co-operative franchise Welcome stores.

  • village stories
    Blog

    The start of a new journey

    2016-06-29T16:21:00Z

    New columnist Dan Cocks will be future-proofing his store in north Cornwall over the next few months.

  • Ruth Cousins
    Blog

    A quick smile goes a long way

    2016-06-14T11:06:00Z

    Customer and store owner/staff relationships have always been at the very heart of what makes the convenience industry unique and special, says HIM’s Ruth Cousins.

  • ACS
    Blog

    Speak out on wage concerns

    2016-06-06T10:41:00Z

    Don’t be tight-lipped about your National Living Wage worries, says ACS chief executive James Lowman.

  • Chaz Chahal
    Blog

    The new store is a hit with the locals

    2016-06-02T15:24:00Z

    Chaz Chahal’s column charting the opening of his new store has come to an end, as another journey begins…

  • headshot
    Blog

    The big decision

    2016-06-02T09:36:00Z

    Editor David Rees argues that c-store retailers would be better off with the UK remaining in the EU.

  • headshot
    Blog

    The numbers game

    2016-05-23T13:07:00Z

    It’s a mixed picture for independent convenience retailers in the 2016 Grocery Retail Structure, writes editor David Rees.

  • HIM
    Blog

    Think solutions, not products

    2016-05-18T15:24:00Z

    Shoppers are looking for convenience stores to offer them solutions and not just products, says HIM’s Blake Gladman.

  • ACS
    Blog

    Election season

    2016-05-03T16:19:00Z

    ACS chief executive James Lowman believes Police and Crime Commissioners are crucial in getting retail crime taken seriously.

  • Chaz Chahal
    Blog

    Store opening

    2016-05-03T15:22:00Z

    Chaz Chahal has finally opened his new-look village store in Inkberrow, Worcestershire.

  • Ruth Cousins
    Blog

    How to satisfy summer shoppers

    2016-04-22T15:41:00Z

    The long-awaited summer months are finally in sight and it’s time for retailers to get ready for the chaos, writes HIM’s Ruth Cousins.

  • Jennifer Kerr
    Blog

    Winning customer service

    2016-04-22T15:14:00Z

    Sales Assistant of the Year Jennifer Kerr believes great customer service is worth paying for.

  • headshot
    Blog

    Real growth

    2016-04-22T14:53:00Z

    Things are looking better at Nisa these days after a financially ropey period last year, writes editor David Rees

  • Chaz Chahal
    Blog

    Grab the chance to learn

    2016-04-07T16:56:00Z

    The chance to meet suppliers and manufacturers face to face and see their products up close is a great way to build a rapport and understand what is relevant to your store, says Chaz Chahal.

  • Ruth Cousins
    Blog

    How powerful are pmps?

    2016-03-23T16:25:00Z

    A third of UK adults say that knowing a convenience store sells pricemarked packs positively influences their decision to visit that particular store, writes HIM’s Ruth Cousins.

  • Chaz Chahal
    Blog

    Smart working

    2016-03-14T12:27:00Z

    Chaz Chahal is finding new ways to work smarter ahead of the opening of his new store in Inkberrow.

  • ACS
    Blog

    Stamping out crime

    2016-03-14T12:23:00Z

    Crime is a significant burden on retailers’ businesses and the ACS wants more action to prevent it, writes chief executive James Lowman.

  • Val Kirillovs
    Blog

    Making the most out of Easter

    2016-02-29T11:14:00Z

    HIM research shows that 36% of shoppers were just passing by when they decided to come in-store over Easter, writes Val Kirillovs.

  • ACS
    Blog

    Budget checklist

    2016-02-25T13:00:00Z

    ACS chief executive James Lowman has some solutions for the Chancellor ahead of the Budget next month.

  • headshot
    Blog

    Pressure point

    2016-02-24T11:38:00Z

    A community win-win in a North Wales c-store highlights what is being undermined by the government’s Sunday trading proposals, writes editor David Rees.