Advice
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Advice GuideGroceryAid Day: What support is available to you and your staff?
GroceryAid offers a variety of support lines to help retailers and their staff
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Advice GuideUSDAW publishes advice on protecting retail staff
To help store owners protect their staff, industry union USDAW has published advice to improve safety in the retail workplace
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Advice GuideHow to report an incident to the police
With crime levels rising, retailers need to report every incident that happens at their store
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Advice GuideHow to create written terms for staff
Legislation surrounding the hiring of staff can be complex, particularly what you need to provide when they start.
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Advice GuideHow to keep staff safe in your store
The National Business Crime Centre has launched a series of videos to help shopworkers remain safe
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Advice GuideHow to spot a fake £20 note
There are key security features to look out for so you don’t get caught out with a counterfeit £20 note
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Advice GuideHow do face covering restrictions differ throughout the UK?
We break down what you need to know when it comes to face coverings throughout the UK.
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Advice GuideHow to spot a fake £50 note
The new polymer £50 has entered circulation in the UK and the Bank of England has listed its security features to prevent fraud.
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Advice Guide10 reasons to have confidence to attend the UK Food & Drink Shows
William Reed has outlined its plan to ensure that all exhibitors and visitors to the UK Food & Drink Shows have a safe and enjoyable visit.
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Advice GuideWhat is the age restriction on National Lottery games?
Camelot has introduced a new minimum age for all National Lottery games.
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Advice GuideHow to deal with an abusive customer
Retailers and their staff are too often the target for abuse. Do you know how to diffuse a situation or how to report it properly?
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Advice GuideWho should you speak to about your mental health?
Retailers have been working hard to serve their communities, it’s time they took care of themselves.
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Advice GuideHow to keep staff and customers safe during the Covid-19 pandemic
What steps should you be taking to keep your staff and customers as safe as possible?
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Advice GuideHow to make a traffic light system for your store
Itteringham Village Shop in Norfolk has created a low-cost traffic light system to help manage social distancing.
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Advice GuideWhat are the face covering rules for Welsh retailers?
Face coverings are now mandatory for staff and customers in stores in Wales, in an attempt to reduce the spread of coronavirus.
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Advice GuideHow to prepare for looming school traffic
Flows of school traffic are set to pour into store aisles come early September. Are you ready?
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Advice GuideRemaining vigilant: how to deal with retail crime
Abuse against shop workers is on the rise and with staff on the front line, what should you do if a member of your team is victim to an attack?
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Advice GuideFace masks: what retailers need to know about the new regulations
Unsure of the regulations on face coverings? The government has published guidance on customers wearing face masks when visiting shops.
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Advice GuideCan convenience stores cash in on the online delivery trend?
Independent retailers have moved quickly to introduce delivery services to their businesses but what’s the point if your customers don’t know about it?
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Advice GuideHow to retain customers post-lockdown
Business has never been better but what happens when customers start to drift back to the multiples? How can you keep the shoppers you gained during lockdown?